Description:
IT Consultant - Onsite opportunity in SydneyAn outstanding opportunity has arisen at Nexon Asia Pacific for a IT Consultant to work within our Professional Services Team. As an IT Consultant you will be working on the EQT Techn environment which is almost entirely in the cloud with modern end-user tools such as G-Suite, Slack, Dropbox, Salesforce, Zoom Okta and Zendesk.
Roles and Responsibilities
- Research, identify, diagnose and troubleshoot technical issues and provide solutions to software and hardware issues
- Software and hardware administration such as account setup, user on- and off boarding, computer- and device management
- Prioritize and manage several open issues
- Improve the everyday experience of Tech by friction fighting for all our employees
- Deliver first class Tech support as part of the global Tech support team
- Interface with the local Office Manager to understand local priorities and initiatives and communicate them back to the larger Tech team
- Improve internal efficiency and user experience by constantly questioning the ways of working and chosen end user Tech solutions
- Spread, create and iterate on best practices
- Support on- and off boarding of new and departing employees
- Manage hardware procurement and device lifecycle
- 5+ years’ experience in a technical support role
- Experience with setup and configuration of end-users computer hardware, software and devices
- Experience problem-solving technologically complex issues
- Experience with supporting Tech cloud based infrastructure and other projects such as office relocations and expansions
- True service minded always ready to go the extra mile
- Excellent verbal and written communication skills. This includes the ability to explain technical terminology to non-technical end users
- Experience working with Windows, MacOS and iOS
- Approachable with strong communication and interpersonal skills.
- Service and solutions oriented with a “can do” attitude, be one step ahead, effective, proactive
- Team spirit, strong social competence, straightforward and friendly, yet down to earth
- Personal drive and strive for excellence / success / outperformance. A person who walks the extra mile, takes responsibility and wants to deliver high quality.
- Willingness to develop and learn and train others.
- Professional work attitude, high work ethics and high energy level, flexibility and ability to work under pressure and getting things done independently.
- Takes own initiatives, be structured and have a strong ability to plan their own work
- Professional in approach to the business and demonstrates comfort in interacting with important clients / counterparties, both internal (within EQT) and externally
Tailored Work-Life Harmony: Embrace a personalised work experience with our Hybrid Working model, allowing you to balance professional success with personal well-being.
Unlimited Growth Potential: Fuel your career aspirations with endless professional development opportunities, clear advancement pathways, and enticing employee referral bonuses. Your success is our priority.
Wellbeing and Belonging: Experience a culture that cares – from Mental and Physical Health initiatives, fun-filled Anniversary Celebrations, to engaging in Community Giving. We prioritise Diversity & Equity, creating an inclusive workforce where everyone thrives.
Join Nexon and elevate your career! We are seeking motivated professionals passionate about business growth, innovation, and excellence.
23 Mar 2025;
from:
uworkin.com