Description:
As our Support Manager (NSW), you will be at the heart of leading and delivering exceptional support services across our NSW home care division. Your expertise in efficient rostering practices within the homecare industry, combined with your ability to navigate a dynamic and fast-paced environment, will be key to ensuring seamless operations and outstanding care for our clients
• Position is ready to start now!
• Full-time, permanent position
• Hybrid model of work available
• Work hours availability vary between 7.30am and 6.00pm, and includes an on-call roster
Outlook is seeking a dynamic Support Manager NSW to lead operational excellence in delivering home care services to our customers and ensuring that NDIS plans and goals are achieved and supported, helping people build independent and enriched lives.
About Outlook
Outlook is dedicated to creating an inclusive society, empowering individuals with disabilities and those experiencing disadvantage. We’re a National not-for-profit organisation driven by purpose: unlocking opportunities, enriching communities, and advocating for those who need it most.
The Opportunity
As our Support Manager NSW, you will have the opportunity to:
• Lead, coach and mentor the team of Support Planners and Support Workers, including workforce planning and recruitment
• Deliver high quality care
• Maximise operational efficiencies including scheduling and budget
• Build and develop internal and external stakeholder relationships
What You Bring to the Role
• Experience in a leadership role within the disability and/or community services sector, including a strong understanding of the my aged care sector and SCHADS Award
• A ‘can do’, collaborative and solution focused approach to each day, with commitment to making a difference in people’s lives
• Commitment to fostering a positive team culture, motivating staff, and driving performance and quality improvement
• Rosrering and scheduling experience
What Can You Expect
• Make a real difference: Promote inclusion and contribute to a positive social impact.
• Dynamic and Supportive Environment: Collaborate with a passionate team committed to Outlook’s values.
• Opportunity for Growth: Develop professionally and expand your communications and design skillset within a forward-thinking organisation.
To Apply
If you’re ready to be part of something special, we want to hear from you! This role is available for an immediate start, so jump in an apply now.
Outlook is an equal opportunity employer and consistent with our organisational purpose, Outlook embraces diversity. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities and diverse backgrounds and abilities to apply for this role.