Showroom Consultant

Description:

Showroom Consultant
$70k + Super
UNDERWOOD, QLD - 4119
Permanent - Full-time
On-site role (Monday - Friday 9 - 5 only)
Cox Purtell is currently working with a global leader in functional furniture fittings, who are seeking a dedicated and customer-focused individual to join their team as a Customer Service Consultant. As a family-owned company, they place a strong emphasis on their people.
Role Overview:
Reporting to the aligned State Sales Manager, a Showroom Consultant's role is to plan and carry out direct marketing and sales activities so as to maintain and develop sales of the product range to the aligned market through the showroom premises.
Duties include but are not limited to:

• Customer Support:
  o Responsible for greeting customers and supporting them through their visit at the Showroom.
  o Responsible for answering incoming calls in a timely and professional manner.
  o Responsible for maintaining customer/visitor registration database.
  o Maintain and develop existing and new customers face-to-face through appropriate propositions and ethical sales methods.
  o Where required, support all staff in preparing for customer visits, trade events, or VIP customer visits.
  o Attend and assist in representing the organisation at trade shows, exhibitions and special events as required.
  o Responsible for follow up calls, communications and campaigns as required.
• Administrative:
• Perform general administration duties as required within the role and in a timely fashion (maintaining files, records & documents)
• Ensure showroom and aligned state is well maintained including:
  o Appearance, cleanliness and hygiene.
  o Working order of displays and equipment.
  o Building maintenance as per lease agreements.
  o Ensure marketing material and brochures are readily available.
• Planning:
  o Through internal training and product knowledge, be competent in presenting specific topics to a variety of audiences.
  o Utilise Internal Program to maintain and develop a computerised customer and prospect database.
  o Assist with new product release campaigns, functions and training programs as required.
  Skills & Experience:
• Well-developed inter-personal skills.
• Adept negotiating skills.
• Solid organization skills.
• Ability to work well with others.
• Problem solving and time management skills.
• Effective verbal, presentation and listening communications skills.
• Effective written communications skills.
• Previous experience/exposure to an internal sales environment particularly in relation to kitchen hardware would be highly regarded.
  Why Apply?
• Be part of a global company with a strong focus on people and values.
• Opportunity for growth and development in a supportive work environment.
• Work with a dynamic team committed to delivering exceptional customer service.
• If you're a customer-focused individual with a passion for providing outstanding service and technical support, we want to hear from you! Apply now and become a part of the team.