Practice Support Manager

Description:

The Department Is Committed To Keeping Queensland Communities Safe. Everyone Deserves a Life Free From Violence And Fear. We Are Actively Tackling The Complex Causes Of Youth Crime And Addressing Serious Repeat Offenders And Ensuring Our Systems And Services Not Only Meet But Anticipate The Needs Of Victims. We Do This By

• Providing early intervention, statutory Youth Justice, and detention services to ensure that young people are held accountable for their offending behaviour. We help support them to become responsible members of the community.
• Providing trauma-informed support and resources to victims to ensure they can recover and heal, whilst ensuring the voices and experiences of victims are heard and respected.
  
  
  

Our programs and community partnerships preserve cultural connections for Aboriginal and Torres Strait Islander peoples to achieve positive life outcomes.

By working with us, you will have the opportunity to work with staff from across the department and other government agencies to resolve complex issues and change life trajectories.

As public servants, we are committed to the highest ethical, professional and service standards in the delivery of outcomes for the people of Queensland.

Key Responsibilities

As Manager - Practice Support key responsibilities you will specifically:

• Demonstrate cultural capability and/or a commitment to developing cultural capability to ensure an inclusive culture that aligns with the Human Rights Act 2019 and supports departmental programs and community partnerships aimed at preserving cultural connections for Aboriginal and Torres Strait Islander peoples.
• Support the development and lead the implementation of practice improvement initiatives that contribute to quality service delivery and improved outcomes for young people in youth detention centres.
• Provide direct input into reviews of youth detention policy and procedures, coordinate and support feedback processes and ensure practice changes and expectations are communicated effectively to youth detention staff.
• Develop, manage and implement processes to monitor and assess the effectiveness of policy and procedures and provide proactive advice and recommendations to support best practice service delivery.
• Prepare a range of written material including executive correspondence, briefing material and information papers in relation to service delivery within youth remand/detention centres.
• Provide expert advice and support to the Executive Directors to ensure effective practice application and compliance with policies and procedures.
• Provide expert advice to the Manager, Youth Justice Practice (Intensive Support) about best practice and operational implications to support the development and implementation of policies, procedures and other initiatives that contribute to quality service delivery in youth detention services.
• Participate as an effective member of the youth remand/detention management team in the development, promotion and implementation of the Department's strategic direction, Code of Conduct, the Youth Detention Centre Policies and Procedures, the Centre's operational plans and rules and day-to-day operational functioning issues.
• Work collaboratively with a range of internal stakeholders to support and drive quality youth detention service delivery.
• Research, analyse and prepare reports on complex issues and initiatives relating to youth remand/ detention service delivery and operational practice.
• Contribute and coordinate effective change management processes in relation to policy, procedure and practice changes, inclusive of participation and delivery of relevant training.
• Promote a culture of operational service delivery that adheres to best practice standards in youth remand/detention and supports the needs of young people in youth Interested in applying?
  
  
  

Tell Us About You

• Provide a short statement of a maximum of 2 pages telling us why you are interested in this role and outlining what your motivation is to join us.
• This should also summarise your skills, experience and achievements against the leadership competencies/capabilities and duties/responsibilities. Note: Aboriginal and Torres Strait Islander applicants applying outside of Smartjobs, may wish to include work samples, stories and experiences within community as part of their application. This can be provided directly to the Panel Chair. For advertisements outside of Smartjobs eg: in the Koori Mail, community notice boards and publications.
  
  
  

Mandatory Requirements

• This role is designated as Regulated employment as the position provides support services to children and young people, and therefore will require a valid Blue Card to be linked with the organisation prior to starting. Please refer to the Blue Card Services website ( http://www.bluecard.qld.gov.au/ ) for further information.
• Pre-employment screening for this role includes Criminal History Check as it is considered a relevant duties position under the Public Sector Act 2022. (If the role is Regulated employment, please delete this point.)
• Please refer to the role descripton for further details.
  
  
  

Applications to remain current for 12 months

Occupational group Psychology, Counselling & Social Work