Emergency Department Clerk

Description:

• Southern Adelaide Local Health Network – Flinders Medical Centre - Emergency Department
• Salary $58,709.00 - $63,154.00 (Pro Rata) ASO2 | Part Time 18.75 hours per week – Ongoing

Interested in a career in Health? Join us as an Emergency Department Clerk now!

About the role:

As the Emergency Department Clerk, you will assist with the provision of professional high quality clerical service within the Emergency Department at Flinders Medical Centre. The key objective is to effectively coordinate the registration of all patients attending the department and arrange admission/facilitate discharge where necessary.

The Flinders Medical Centre (FMC) Emergency Department (ED) is open 24 hours, seven days a week and as such you will work on a 24/7 roster.

Duties for the role will include:

• Maintain SA Health information systems by ensuring accurate and timely data entry by registering patients, admitting/transferring and discharging patients, updating patient demographics and identifying the patient's financial classification eg, private health insurance, workers' compensation, DVA, motor vehicle accident, overseas patients.
• Ensuring all documentation is accurate and completed in a professional and timely manner and is in accordance with any organisational and/or legislative requirements where applicable
• Greeting patients and/or their relatives professionally and courteously while remaining calm and empathetic ensuring that patient care and safety is the priority and focus.
• Maintaining confidentiality on all issues relating to the organisation, the patients, and fellow colleagues

About you:

• The ability to effectively manage interactions with the public, especially when dealing with difficult situations.
• Must be empathetic, understanding, and able to offer support to those in distress or facing challenging circumstances.
• Able to communicate clearly and professionally with various individuals, such as patients, families, medical staff, ambulance officers, and police officers.
• Able to ensure that important information is conveyed accurately and efficiently, especially in high-stress situations.
• Experience dealing with diverse situations and people, ensuring smooth and respectful communication.
• Understand the importance of confidentiality in fostering trust and maintaining professionalism.
• Flexibility and willingness to work various shifts, including nights, weekends, and public holidays.
• Understand that healthcare or emergency services require round-the-clock staffing to meet the needs of the public.

For full details, please see the attached Role Description.

Want To Know More? Contact: Meg Crisp , Emergency Department Clerical Supervisor , (08) 8204 3042 , Megan.Crisp@sa.gov.au

Application Closing Date: 11.55 pm Sunday 6th April 2025

Attachments:

• ASO2 Emergency Department Clerk - Role Description
• Australian applicant guidelines
• International applicant guidelines

Applicant Information:

• We also offer salary sacrifice benefits which provide the opportunity to save money by paying for some of your everyday expenses from your salary before it is taxed. Click here to find out more about salary packaging.
• The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
• Appointment will be subject to a satisfactory Criminal History Check and Immunisation compliance as indicated on the Role description.
• SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.
• Aboriginal and Torres Strait Islander applicants are encouraged to apply. Job ref: 897474

Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.