Description:
Job summary:- Flexible hours available
- 2-3 years of relevant work experience required for this role
- Work visa can be provided for this role
- Expected salary: $72,000 - $75,000 per year
We are seeking a dedicated Technology Support Specialist with strong expertise in providing high-quality service, managing Windows-based systems. The ideal candidate will have a proactive mindset, excellent troubleshooting skills, and a passion for maintaining secure and efficient IT operations.
EXPERIENCE
• Minimum of 2 years’ experience in similar role preferably in retail sector.
• An IT related qualification.
• High level of understanding of applicable devices and programs such as android/iOS devices, laptops, printers, Windows, Office 365, network equipment, POS equipment.
• Exceptional troubleshooting and analytical skills.
• Experience with ticketing systems.
• Strong and fluid communication skills.
• Retail Sector Experience a plus.
• Ability to work in fast paced environment.
• Demonstrate a high degree of professional care, accuracy, and high attention to detail.
• Be highly organised with good time management skills.
• Full working rights.
• Demonstrated committed to ongoing learning and/or development to maintain up to date knowledge on computer and mobile devices and their support.
• Demonstrated organisational skills including the ability to work to deadlines.
• The ability to work autonomously, effectively managing workload without continual guidance.