Description:
Full-time Service Manager position available at Sydney Portugal Community Club, offering a salary package of $70,000 to $75,000 plus superannuation in Marrickville, NSW 2204.Our client, Sydney Portugal Community Club , is a well-established cultural and social hub dedicated to celebrating Portuguese heritage in Australia. The club offers a welcoming space for the community, featuring dining, events, social activities, and cultural programs.
They are currently seeking an experienced Service Manager to oversee club operations, ensuring exceptional service delivery and a great experience for members and guests. This role plays a key part in managing daily services, enhancing customer engagement, and aligning operational strategies with the club’s mission.
Duties and Responsibilities:
- Plan, direct, and oversee the club’s day-to-day operations, ensuring smooth and efficient service delivery.
- Develop and implement service policies to enhance member satisfaction, manage inquiries, and oversee event bookings.
- Manage and supervise staff, ensuring training and performance align with service excellence.
- Oversee club functions, events, and hospitality services, ensuring quality standards are met.
- Ensure adherence to health and safety regulations, licensing laws, and club policies.
- Build relationships with members, local businesses, suppliers, and community organizations to foster engagement and drive growth.
- Assist in budgeting, cost control, and resource allocation to optimize operational efficiency.
Requirements:
- Relevant qualification.
- At least one year of experience in service management.
- Strong leadership, team management, and customer service skills.
- Ability to oversee operations, including event coordination, member engagement, and compliance.
- Excellent problem-solving skills and ability to implement service improvements.
- Knowledge of industry regulations, licensing, and risk management practices. Ability to thrive in a fast-paced environment.
Salary:
The role offers a remuneration package ranging from $70,000 - $75,000, plus superannuation for a 38-hour work week.
How to Apply: 11 Recruitment is your pathway to securing this exciting opportunity. We are looking forward to facilitating your application and potentially welcoming you to a company that values expertise. Apply now and let us help you take the next step in your career.
24 Mar 2025;
from:
uworkin.com