Description:
- Full-time position, Monday to Friday, with an immediate start
- Be part of a supportive team in a state-of-the-art facility based in Bowen Hills.
- Join a dynamic team making a real impact in healthcare for both the general population and veteran communities
- $65k to $75k plus super
Welcome to your New Workplace
Established in 2015, this multidisciplinary practice is a leader in complex, chronic disease management, integrating Primary, Allied, and Specialist healthcare to deliver personalized care for every patient. As part of a nationwide network with over 20 support clinics and organisations offering more than 25 specialized services, they are at the forefront of coordinated, multidisciplinary healthcare.
Their state-of-the-art facilities are designed to enhance both the patient and staff experience, creating a seamless and supportive environment for exceptional care. They are now seeking an experienced Medical Receptionist to join their team in Bowen Hills.
About the Role & Responsibilities
As a key member of the team, you will report directly to the Practice Manager and will be the first point of contact for patients, you will play a vital role in delivering a seamless and patient-centric experience. You will manage appointment scheduling and ensure efficient processing, upholding the core values of ease of access, speed of access, and high-quality care. Some of your key responsibilities will include:
- Patient Experience & Bookings – Manage patient onboarding, inquiries, and scheduling across in-person, phone, and online channels.
- Administration & Records – Oversee patient records, referrals, eligibility checks, and prescription management using systems like Best Practice, Hot Doc, and Snapforms.
- Process Improvement – Continuously refine workflows, system integration, and administrative efficiency.
- Training & Support – Assist in staff training on clinical services, processes, and system use.
- Data & Systems Management – Utilize data insights for decision-making and maintain IT systems, databases, and audits.
- Compliance & Governance – Ensure adherence to data security, privacy regulations, and governance policies.
- Previous experience in General Practice, Specialist Clinics, or Healthcare sector
- Strong knowledge of Medicare, Private Health, and DVA legislation for billing and entitlements
- Experience with Best Practice (preferred but not required)
- Proactive in problem-solving and following issues through to resolution
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and manage multiple tasks
- High attention to detail and consistent delivery of quality service
- Strong time management skills
- Full working rights in Australia
- Modern Facility : Work in a state-of-the-art facility with natural light, staff break rooms, and discounted meals at the onsite café, and more
- Competitive Compensation : Enjoy a competitive salary of $65k to $75k plus super and comprehensive benefits package that recognizes your skills and dedication.
- Professional Development : Access ongoing training and career growth opportunities.
- Collaborative Team : Join a multidisciplinary team focused on collaboration and continuous improvement.
This is a high-profile role within an innovative healthcare organisation that is revolutionising care delivery. If you are genuinely committed to making a difference in the way healthcare is provided, we encourage you to apply.
To apply, please contact Kate Flippence via email kate@alignrecruiting.com.au, or call directly on 0477 738 224 for a confidential discussion.
24 Mar 2025;
from:
uworkin.com