Description:
Here at HSW we play, we revel, we indulge and embrace life to its fullest.
Located beneath the Story Bridge, our journey began with our multi award-winning Felons Brewery. Today our waterfront home boasts 13 restaurants, cafes, bars, event spaces and a hotel - a vibrant playground for lovers of the good life.
With guests at our heart, we bring together the best of the city into a single thriving destination to create epic experiences for all to enjoy.
Our team embodies Brisbane’s magnetic energy. With a focus on sustainability, we embrace innovation and are dedicated to changing the game in hospitality.
HSW are on the lookout for guest focused and vibrant casual Food & Beverage Supervisors to join our dedicated Events team.
Why you'll love working with us:
- Development opportunities/career pathways
- 50% team discount precinct-wide across our incredible venues
- Wellbeing initiatives including team yoga, run club and access to independent confidential counselling services
- Team recognition rewards - we value our team and celebrate your hard work!
- Extra week of annual leave after 5 years of service
Responsibilities include:
- Leading the guest experience and continually looking for opportunities to improve
- Lead and coach a diverse team of people ensuring that team culture is at the forefront of everything you do
- Visibly active on the floor, leading by example and supporting Food and Beverage Attendants to be the best that they can be
- Assisting guests with any feedback and actioning as appropriate
- A high knowledge of the product produced in venue
- Coordinate and manage the logistics of bump-ins and bump-outs for events
- Set up venues according to client specifications, ensuring all equipment and facilities are ready
- Oversee the smooth operation of small events, from start to finish
- Liaise with vendors, clients, and staff to ensure seamless event execution
- Troubleshoot any issues that arise during events and coordinate quick solutions
What we’re looking for:
- Experience in a similar role
- Passionate about delivering exceptional guest service
- Flexibility to work across a variety of shifts
- Be a positive and collaborate team player
- Hold a valid Queensland RSA
This is an opportunity to take your passion and knowledge to the next level. If you're ready for the adventure of a lifetime then click here to apply today!