Program Manager, Global Logistics, Amazon Logistics

Description:

Amazon is looking for a Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs across multiple verticals. This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. The ideal candidate will leverage extensive project management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead complex projects from conception to completion.
We are seeking a Program Manager to effectively manage the creation and enhancement of our supply chain and transportation networks. In this role, you will scope large projects, track project timelines, and develop mechanisms for communicating status, risk, and business challenges. The ideal candidate must be adept at cross-team coordination, project management, and data analysis, with a proven history of delivering results.

Key job responsibilities
- Lead carrier procurement and contract negotiations for ocean, air, and ground transportation across APAC region
- Develop and execute carrier strategy to support business growth and operational excellence
- Monitor and analyze carrier performance metrics, including cost, transit time, and service levels
- Drive continuous improvement initiatives with carriers to enhance network efficiency
- Manage quarterly/annual RFQ processes and strategic bid events
- Build and maintain strong relationships with key carriers and internal stakeholders
- Manage invoice payment and cost control
- Lead data-driven analysis to identify cost savings opportunities and service improvements
- Develop contingency plans to mitigate supply chain disruptions
- Collaborate with global teams to align regional and global carrier strategies
- Provide regular reporting on carrier performance and market conditions

A day in the life
- Leadership and Strategy: Lead business and planning reviews with senior leaders, ensuring alignment and execution of strategic initiatives. Develop and implement strategies to enhance supply chain performance and support business growth.
- Operational Excellence: Create a robust and cost-efficient supply chain, ensuring reliable delivery processes. Drive execution discipline in operations across various stakeholders, including Global Logistics, APAC Operations, Retail, Procurement, Finance, Compliance, and Legal.
- Data-Driven Decision Making: Utilize a strong analytical background to make data-driven decisions. Analyze data and metrics to identify opportunities for process improvements and operational efficiencies.
- Stakeholder Management: Manage relationships with multiple stakeholders across different programs. Lead through influence, demonstrating the ability to think broadly and strategically about supply chain initiatives and build consensus among senior leaders.
- Collaboration and Execution: Collaborate with cross-functional teams to identify and implement process improvements. Ensure seamless execution of operational strategies and continuous improvement initiatives.
- Travel Requirements: This role may require travel to various Amazon facilities and on-site visits with Carriers and Logistics Service Providers (LSPs) based on business needs.

About the team
Global Logistics (GL) is a dynamic team of seasoned logistics professionals, carrier specialists, and program managers dedicated to enhancing Amazon's cross-border logistics. Our goal is to improve cost, speed, and reliability, enabling customers worldwide to access selections from any part of the globe. The Japan & Emerging Country (JP&EC) team manages import operations across seven countries: Japan (JP), Brazil (BR), Australia (AU), Singapore (SG), United Arab Emirates (UAE), Saudi Arabia (KSA), and South Africa (ZA), through comprehensive cross-border Business-to-Business programs.
We are seeking a Program Manager in Sydney, Australia to join our GL JP&EC team. This individual will be instrumental in refining the cost, speed, and quality of multiple sourced programs and managing Destination Operations in Japan. They will collaborate with Amazon stakeholders and third-party logistics (3PL) partners in and destination countries to develop capabilities, manage projects, and formulate and execute operational strategies.
If you are passionate about logistics and supply chain management and have a proven track record of driving operational excellence, we invite you to apply for the Program Manager role at Amazon’s Global Logistics JP&EC team. This is a unique opportunity to contribute to Amazon’s global growth and make a significant impact on our logistics operations.

Requirements:

- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.