Description:
- Passionate systems coordinator enhancing arts and events through innovative solutions
- Permanent full time role with hybrid working and flexible hours available
- Band 6 starting salary $97,009 plus super and monthly RDO for full time 40 hour weeks
The City of Casey is one of Victoria’s largest, fastest growing and most diverse cities. The Council plans and delivers quality services and infrastructure for the more than 400,000 residents who call Casey home.
Our workspace is located within Bunjil Place, a must-visit destination nestled within Narre Warren in Melbourne’s south east. Bunjil Place reflects and enhances the city’s rich diversity by providing an energetic and cosmopolitan atmosphere through a lively community meeting place.
Our Benefits:
Benefits | City of Casey
- Development-focused organisation with access to diverse professional development courses, networks and programs, including financial support for obtaining relevant certifications.
- Flexible work options, including remote work, flexible hours, and the ability to purchase additional leave.
- Multi-award-winning architectural office building with equipped Kitchens, free coffee, onsite Café, Library, and so much more.
- 2 minutes’ walk to Westfield shopping centre, free onsite carpark, gym/pool with discounted memberships and free workout Wednesday.
Offering an unprecedented mix of facilities, including an 800-seat theatre, multi-level community library, function centre, outdoor community plaza with big screen, City of Casey Customer Service Centre, café and more!
We live our values of dreaming big, empowering each other, and making our community proud.
A bit about the role
You will support the improvement of event management systems through targeted training and practical solutions, streamlining processes and enriching customer experiences.
Assist with system management, software enhancements and system improvements, contributing to increased process efficiency in the successful delivery of events.
What you’ll deliver
- Provide practical training and support for event scheduling, management systems, and tools (e.g., BMS, Finance, Rostering, POS, Ticketing) to ensure internal teams meet their needs efficiently.
- Collaborate with internal and external stakeholders to identify opportunities for better system utilisation, promoting engagement, increasing productivity, and improving customer service.
- Assist in maintaining Creative Communities department systems, monitoring CRM and database integrity, and identifying ways to improve operations for better efficiency and service delivery.
- Support logistical requirements for client, contractor, and delivery services, while monitoring debt management for systems and team processes to ensure smooth operations.
- Develop and maintain effective policies and procedures, monitor team performance, provide feedback for development, and ensure timely, on-budget delivery of projects with clear task identification and risk management.
What you’ll bring
- Degree or diploma and relevant experience, or relevant equivalent experience.
- Extensive experience in performing arts, events, functions, and business presentation management.
- Strong experience with Momentus Enterprise Event Management System, gained through on-the-job training.
- Experience in managing Point of Sale, Rostering, BMS, and Arts & Events systems is desirable.
- Knowledge of Vectron, Bepoz, Tessitura, Tech1, and ENTO systems is advantageous, with training available.
- Willingness to undergo pre-employment background checks including National Criminal History Check, Working with Children Check, Eligibility to Work check and Functional Assessment (Medical/physio)
- A curious, collaborative, and inclusive community mindset.
What’s next?
If you think this role might be for you, we would love to hear from you.
Please apply by following the links and attaching a cover letter and resume. We do not require any selection criteria to be addressed.
To find out more about the role, please contact , Jarrod Rose - Team Leader Systems and Logistics, on 9709 9852 and jrose@casey.vic.gov.au
Applications will be accepted until 11.55pm on 8 April 2024.
We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.
At the City of Casey, we are proud to be an inclusive, child safe, and equal opportunity employer. We welcome applications from people of all ages, genders, cultures, backgrounds, and abilities, including those with a disability, Aboriginal and Torres Strait Islanders, LGBT I Q A + communities, multicultural communities, and refugee or migrant backgrounds.
We are committed to providing a diverse, safe, and inclusive environment where everyone can grow and succeed. We promote gender equity and actively address barriers to employment, ensuring participation without discrimination and supporting workplace adjustments.
For any reasonable adjustments or access needs during the application or interview process, please contact the Talent Team at 9709 9777 or Talent@casey.vic.gov.au .
The City of Casey reserves the right not to make any appointments for this position.
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