Aso4 - Senior Member Services Officer

Description:

Term full-time vacancy up to 24 months.

The Police Superannuation Office (PSO) is responsible for the administrative services, to enable the Police Superannuation Board to undertake and fulfil its management and administrative responsibilities, professional superannuation services, accounting functions, financial compliance and reporting obligations, in accordance with the provisions of the Police Superannuation Act 1990 (the Act) and Commonwealth legislation. The Police Superannuation Office is the administrative unit of the Police Superannuation Board.

The Senior Member Services Officer is accountable to the Manager for the provision of professional customer service and a wide range of accurate and timely financial and administrative superannuation services to clients and agencies.

The Senior Member Services Officer is responsible for delivering a solution focused service with end-to-end accountability which placates compliance with superannuation legislation and governance requirements.

The incumbent is responsible for both face to face and over the phone member services involving complex superannuation calculations, insurance claims and Family Law queries and calculations.

The Senior Member Services Officer will work autonomously across the Police Super office to support superannuation functions, including participating in the implementation and ongoing management of key projects and programs to achieve the Police Super Boards objectives.

Special Conditions

• The incumbent must hold a current Australian work eligibility status and will be subject to a criminal history check.
• The incumbent may be assigned to other duties at this remuneration level or equivalent.
• Some out of hours work and intra/interstate travel may be required.
• The incumbent is required to participate in SAPOL’s iEngage program.
  
  

Salary

ASO4 - $76,561 - $80,256 per annum.

Enquiries

Leanne Pannunzio
(08) 8470 0370
leanne.pannunzio@police.sa.gov.au

Application Instructions

All applications must be submitted online.

Applicants must submit a covering letter (two pages) addressing the essential minimum requirements of the role outlined in the Position Information Document, a current resume and the contact information of three referees including your current line manager.

Applicants external to SAPOL must complete an RF2099 Pre-Employment Declaration Form and submit this with their application.

South Australia Police is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.

Aboriginal and Torres Strait Islander People and people with disability are strongly encouraged to apply.

The South Australian public sector supports flexible ways of working including part-time working arrangements wherever reasonably possible. The sector is diverse and desires to increase in diversity and to create opportunities for more South Australians.

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. If you have any support or access requirements, we encourage you to advise us at the time of application.

Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.