Doorways Regional Manager

Description:

Number of Positions Available:

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Why this role matters

The Salvation Army (Salvos) Doorways model of care provides holistic financial support to individuals and families seeking short term financial assistance and ongoing financial management support services. The Doorways Team provide person-centered trauma informed care, facilitate short-term financial assistance, and walk side-by-side with participants as they build the skills and knowledge to break the cycle of poverty.

This position is responsible for leading the delivery of all Doorways services within a region, including operational management of all services, ensuring national practice standards are embedded, and demonstrates and promotes a collaborative approach with other TSA expressions and external partners and stakeholders.

This position is a member of the State Doorways Leadership team and will contribute to national practice, plans and frameworks.

About the role

We are seeking a values-driven Regional Manager for our Doorways program role. This position is based out of Eastern Victoria.

Reporting to the State Manager this is a Full time or Part time role, located in Fritzroy, Victoria.

You will successfully

• Build and maintain collaborative relationships for integrated Doorways delivery

• Lead and manage all Doorways services in the region

• Support local mission delivery and represent Doorways in local mission planning

• Develop Shared Mission Agreements for effective Doorways implementation

• Ensure service delivery meets national standards and requirements

• Record data for national service outcome evaluation

• Monitor and ensure quality casework practice

• Identify and address risks affecting services and TSA brand

• Implement national frameworks for employees and volunteers

• Provide supervision and manage performance of Doorways staff

• Recruit, induct, and manage workforce; handle performance issues

• Build relationships with external partners and stakeholders

• Develop and recommend resources for community needs

• Support volunteer capacity building and training

• Manage business processes (payroll, procurement, etc.)

• Address operational issues, including building management

• Manage client feedback, complaints, and incidents

• Foster a compliant, high-performance culture

• Represent State Manager in internal and external forums

You will have

• Relevant Degree qualification in Social Work, Psychology or other Community/Human Services discipline

• Extensive relevant experience in the community services sector, including in managing teams.

• Experience working with people who experience trauma and/or exhibit multiple/complex service needs and/or are chronically disadvantaged

• Values-Driven : Alignment with the values of integrity, respect, compassion, collaboration, and diversity.

• Flexibility : The ability to adapt to changing priorities and work effectively in a dynamic environment.

• A national Criminal History check is required

• A current and valid Working with Children’s Check

What we offer

The Salvos offer eligible employee's a well-balanced package of meaningful benefits including:

• Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit;

• Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities;

• Access to EAP and health & wellness initiatives

• Ongoing training and development opportunities that enhance on the job skills and proficiency;

• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.

Conditions

Compensation is in accordance with SCHADS LEVEL 6.1

About us

The Salvation Army (Salvos) is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity.

How to apply (choose an option that suits your role)

If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration