Where

Team Leader

Mecca Recruitment Group
Melbourne Full-day Full-time

Description:

Mecca Recruitment Group is seeking an experienced Superannuation Team Leader to join our client’s Superannuation Products business unit. This role is pivotal in leading operational excellence, fostering a high-performing team, and ensuring client satisfaction. If you are passionate about leadership, customer service, and driving continuous improvement, we want to hear from you!
Key Responsibilities:
  • Lead and manage the day-to-day operations of the Superannuation Products business unit, ensuring KPIs and service standards are met.
  • Provide coaching, development, and motivation to the team, fostering a member-centric service culture.
  • Collaborate with the Operations Manager to implement strategic plans and deliver business objectives.
  • Monitor workflows, compile performance reports, and identify areas for operational improvement.
  • Oversee compliance with internal policies, external regulations, and service agreements.
  • Act as the primary escalation point for complex issues and represent the team in client meetings.
Skills and Experience:
  • Minimum 4+ years of leadership experience within superannuation services.
  • Strong coaching, training, and leadership skills with experience in performance management.
  • Excellent communication and stakeholder management skills.
  • Familiarity with the life insurance industry (desirable) and RG 146 qualification (desirable).
  • Proven ability in project and change management, with a focus on continuous improvement.
  • Strong understanding of compliance, risk management practices, and business process optimization.
If you are ready to lead a dynamic team and make a significant impact in the superannuation industry, apply now through Mecca Recruitment Group!
25 Mar 2025;   from: uworkin.com

Similar jobs

  • Victorian Government
  • Melbourne
... role The Court Support Services Team leader will have responsibility for the ... and support to a multi-disciplinary team of case managers who provide ...
30 days ago
... currently seeking experienced and motivated Team Leader Registered Nurses to join our ... team at Coppin Centre Residential Aged ... a valued member of our clinical team, you will be pivotal in ...
19 days ago
... currently seeking experienced and motivated Team Leader Registered Nurses to join our ... team at Coppin Centre Residential Aged ... a valued member of our clinical team, you will be pivotal in ...
18 days ago
$90 $110 an hour
... the below role:Payroll Coordinator / Team LeaderInner Melbourne CBDFull-Time | 3-Month ... you an experienced Payroll Coordinator/ Team Leader with strong attention to detail ... contract in a dynamic and supportive team env
22 days ago