Description:
NUsport - nusport.org.au
At Newcastle University Sport (NUsport) our vision is to inspire healthier communities as the provider of premier sport, health and fitness services. Our mission is to enable the University of Newcastle and the wider community to actively participate and realise the benefits of sport, health and wellbeing, powered by excellence, knowledge and research.
NUsport encompasses a broad range of services including The Forum facilities Callaghan, Harbourside and Ourimbah, as well as all Newcastle University Sporting and Elite Athlete Programs, the NUsport Performance Centre (Elite Swimming) and Social Sports Competitions. We show our passion through our values of Integrity, Community Engagement, Excellence, Equity, and Team .
The Role
The Aquatics Manager leads and manages all aspects of NUsport’s Aquatic Centre, including programs, lifeguard operations, and facility management, ensuring excellence in service, safety, and customer satisfaction.
This hands-on role oversees the design, delivery, and continuous improvement of aquatic programs, fostering a high-performing team of Swim Instructors, Coaches, Lifeguards and Program employees.
The incumbent serves as a mentor to staff, providing guidance, training, and development to ensure they have the necessary skills and knowledge to meet service standards and expectations. A key focus of the role is growing participation, engagement, and retention by implementing strategies that enhance program success. The role oversees facility operations, ensuring compliance with safety regulations, risk management, and budget targets, while effectively managing staffing, rosters, and resources to maintain operational efficiency.
Strong leadership, communication, and operational skills are essential to drive program excellence and maintain a thriving aquatic environment. This is an exciting opportunity for a dynamic leader passionate about aquatic programs, team development, and facility management.
Find out more about our state of art Aquatic facilities here nusport.org.au/swim-and-aquatics
About You
As a key member of NUsport’s leadership team, you bring passion, energy and a commitment to delivering an exceptional experience. Essential requirements include:
- Significant industry knowledge, respected within the swimming community, with 5 years’ experience in a similar role, developing and managing Aquatic Programs and Facilities.
- 5 years’ experience in a leadership role, engaging and managing a large team.
- Relevant qualifications include Teacher of Swimming and advanced/specialised swimming certificates. First Aid, CPR and Working with Children Check.
- Lifeguard and Pool Operations certificates would be desirable.
- Experience coordinating rosters and an understanding of Award rules.
- A proactive approach to Workplace Health and Safety and managing the wellbeing of staff and participants.
Some other skills that will ensure your success in this role:
- Outstanding communication skills across all mediums, with the ability to easily build rapport.
- Excellent time management skills, with the ability to plan and organise whilst adapting to change.
- Sound decision making ability, taking responsibility and action to fulfil customer needs and operational deliverables.
- Computer literacy and the ability to learn systems and procedures quickly.
- Adherence to workplace policies and procedures in the areas of work health safety, equity, diversity and promoting a respectful workplace culture.
Based at NUsport’s Forum Sports & Aquatic Center at the University of Newcastle, Callaghan Campus, NUsport offers a vibrant work environment with a strong and supportive team. With over 25 years in operation, we are proud to be constantly evolving and looking for a passionate and energetic person to join us on that journey! As NUsport operates 7 days a week, this position will suit someone who doesn’t mind being flexible and is adaptable to suit the demands of the business, program schedules and customer needs.
Essential Requirements
- First Aid Certificate
- Qualified Swim Teacher
- Current Provide/Perform CPR
- Working with Children / Working with Vulnerable People Check
Desirable Criteria
- Relevant Tertiary Qualification
- Pool Lifeguard Award
- Aquatic Technical Operator / Pool Operators Certificate
- Advanced Resuscitation
- Certificate III in Aquatics and Community Recreation