Description:
About this Role
Earn While You Learn & Kickstart your career in IT!
We are seeking an enthusiastic and motivated person to join our dynamic PC Warehouse team as an IT trainee. The role includes the distribution of PC devices and PC warehouse management activities. This role offers a unique opportunity to gain hands-on experience whilst working toward a Certificate IV in Information Technology through the Youth Employment Scheme (YES).
This is a two-year fixed term traineeship position. The work location for this position is 2 Lonsdale Street, Melbourne with some flexibility.
About You
To be successful in the role, the ideal candidate will be eager to learn and apply those learnings to daily tasks that support the PC Warehouse team. Other attributes required include customer focus and teamwork. The candidate will be adaptable and open to learning, continuously developing their skills to meet team goals. They will thrive in a collaborative environment, sharing knowledge, and taking responsibility for delivering quality outcomes that align with team objectives.
Position Accountabilities
- Working Collaboratively – contribute to team tasks to support the PC Warehouse team.
- Customer Focus – respond to inquiries through standard customer communication channels i.e. email, ServiceNow, MS Teams chat and telephony.
- Flexibility and Adaptability – apply learnings to support the team goals. Undertake all theoretical and practical training required to complete traineeship to a high standard.
- Interpersonal Skills - polite, professional & considerate in dealing with others; Expresses own views in a constructive & respectful way.
How to Apply
To be considered for this position, applicants are encouraged to submit a resume and cover letter (no longer than 2 pages) summarising their skills and interest in the position. Please note the eligibility criteria below.
Applications close at midnight on Monday 21 April 2025.
For further information please refer to the attached position description. If you would like to discuss this position, please contact Charlene Moles on 0407 435 497. DEECA encourages candidates to request any reasonable adjustments they require to confidently participate in the recruitment process.
Eligibility Criteria
This role is part of the government's Youth Employment Scheme (YES). To be eligible for this role, candidates must:
- be aged between 18 and 29 years at the commencement of the traineeship;
- be unemployed or not working more than 15 hours per week;
- not be currently engaged in tertiary education;
- have not attained a university level qualification (excluding certificate 1‑4 courses); and
- note the requirement to complete a Certificate IV in Information Technology over the course of the traineeship. The Trainee will be enrolled with an external Registered Training Organisation to complete the qualification.
A Diverse, Inclusive and Flexible Workplace
The YES program is designed to increase opportunities for young people in entry-level roles in the public sector, including improving access for people facing barriers to employment. People aged 18-29 from the below priority groups are strongly encouraged to apply:
- people unemployed for six months or at risk of being long term unemployed
- people with a disability
- Aboriginal and/or Torres Strait Islander people
- CALD communities including Humanitarian Migrant (people seeking asylum and refugees)
- public and social housing residents
- people experiencing homelessness or at risk of homelessness
- people experiencing family violence
- Youth Justice Clients
- young people in out of home care
- single parents
- people experiencing mental illness