Where

Customer Service Representative (Casual)

Avis Budget Group
Parramatta Full-day Full-time

Description:

Looking for a new career or maybe just a change of scenery in which no day is like the previous one? Then we have the opportunity for you!

We are now seeking driven and energetic people, like you, to join our growing Avis Budget Group enterprise. You’ll be an appreciated and valued addition to our team, helping increase satisfaction through interacting with customers and being an exceptional member of our team!

Casual Position (3-4 Days per Week)

Work-Life Balance → No Night Shifts

Parramatta based

Free Staff Parking & Uniforms provided

Entry level role with training provided

Supportive, friendly, and caring culture

Large, stable global organisation

About the Role

You’ll be involved in all aspects of our business! In this position you will be interacting with our customers on the counter marketing products and services, completing rental bookings, and ensuring they have a seamless rental car process.

What you’ll do

Establishing customer car rental needs by actively listening

Review in detail ABG’s various add on’s and services as to determine what may best suit the customer

Communicate rental procedures and guidelines effectively

Complete rental bookings in a timely, efficient and accurate manner

Answering customer questions and inquiries

Perks You’ll Get:

$32.25ph + loadings/overtime rates + Performance Bonuses

Employee discounts on car rental across Avis Budget Group

Full training provided to help you achieve your goals & reach your potential

Wellbeing programme including discounted life insurance options + discounted health cover + superannuation options

Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets, fitness classes, shopping discounts and much more

Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing

What we’re looking for

This Casual position would entail 3-4 days per week across our operating hours (Mon-Fri 07:30am - 05:30pm & Sat-Sun 08:00am-12:00pm)

Applicants must have a full and valid driver’s license

Previous experience within retail, hospitality, customer service, sales or similar roles

Ability to work in a fast paced environment while delivery exceptional customer service

Ability to follow procedures and adhere to company guidelines and standards

Comfortable learning and using various computer systems to accurately input rental information

Who We Are:

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.

Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.

We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.

At Avis Budget Group we embrace and promote diversity, equity, and inclusion within the company’s workforce, consumer base, communities, and supply chain. We value each employee whose talent, skills, and personality have helped to establish the company as a leading provider of global transportations solutions.

Our Reconciliation Action Plan enables us to deepen our understanding of its sphere of influence and the unique contribution we can make to lead progress.

North Parramatta

New South Wales

Australia

Avis Budget Group

27 Mar 2025;   from: uworkin.com

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