Description:
System Administrator
Type: Full time, 38 hours per week
Salary: $70,000 - $75,000 per annum (excluding superannuation)
Location: 420 St Kilda Rd, Melbourne VIC 3004
Category: Information Technology
About Asta:
We are a leading full-service technology and consulting firm. Our technology solutions are supported by our advice and consulting, and we always recommend fit for purpose solutions. We are looking for a System Administrator who is enthusiastic about what they do, who wishes to grow their career and is eager to take on new challenges, with a learning mindset.
About the role:
Responsible for planning, developing, installing, troubleshooting, maintaining, and supporting operating systems along with related server hardware, software, and databases. The role ensures optimal system integrity, security, backups, and performance. Additionally, provides comprehensive technical support (to customers and Asta), by diagnosing and resolving issues related to hardware, software, and net-work environments.
You will be involved in:
- Diagnosing, troubleshooting, and resolving hardware and software issues across servers, work-stations, and communication infrastructure.
- Providing timely technical support for hardware and software, responding to and resolving as-signed tickets within required SLAs, and escalating complex issues when necessary.
- Monitoring systems daily and responding immediately to security and usability concerns to maintain system integrity.
- Verifying data backups, reviewing system logs, and ensuring proper data recovery processes are in place.
- Installing, configuring, and testing computer-related equipment to support reliable performance.
- Ensuring system and network components are well-integrated by monitoring and adjusting performance to optimise efficiency.
- Assessing current IT environments to identify future infrastructure needs and recommending improvements for server and network implementation.
- Creating and maintaining accurate documentation, policies, procedures, and system logs for op-erational transparency and continuity.
- Maintaining detailed records and reports on infrastructure solutions deployed within Asta or customer environments.
To thrive in this role, you will need to have capabilities in:
- Basic server and system administration
- IT security principles and best practices
- Account management, including creating user accounts, resetting passwords, managing printer access, mapped drive/folder access, and licence assignments
- Resolving and escalating internet and phone outages
- Laptop imaging and deployment
- Vendor (third-party) management
About you:
- Bachelor / Master’s Degree in IT or related field
- Minimum 2-3 years of relevant experience
- Effective communication and stakeholder management
You will benefit from:
Our people are at the heart of everything we do, so if our team is happy, we are happy! Some of the benefits you will receive when working with Asta include employee discounts, employee assistance program, referral bonuses, work flexibility, and development & training opportunities. You can see more about the benefits that Asta offers on the Careers page of our website here https://www.asta.com.au/careers. So, what are you waiting for? Apply now! We’d love to hear from you.
Please note:
- You must have the right to live and work in Australia
- All short-listed candidates will be subject to a National Police Check
- To be considered for this role you will need a full driving licence and easy access to a vehicle
- Salary: $70,000 - $75,000 per annum (excluding superannuation)