Description:
About Us
At Relationships Australia Queensland (RAQ), we are proud to be Queensland’s leading provider of relationship and family wellbeing services. Our purpose is to provide individuals and families with the tools and support they need to build happier, healthier lives. Through education, counselling, and community programs, we help people develop the skills and resilience to navigate life’s challenges.
Our work promotes care and safety, embracing diversity to foster strong and connected communities. We are committed to expanding our expertise and leading conversations about relationships, mental health, and social connection.
By joining Relationships Australia Queensland, you can be part of a dedicated team making a positive impact on the lives of individuals and communities.
About the Role
We are delighted to announce an exciting opportunity for Family Dispute Resolution Practitioners to join our
Ipswich team. This role is a permanent, part-time role, requiring 60 hours a fortnight.
In this vital role, you will significantly impact families across Queensland by providing high-quality and inclusive services over the phone and online. You will play a pivotal role in assisting families who are separating, have separated, or divorced. Your expertise will be instrumental in helping these families develop and implement child-focused parenting and/or property agreements. Most importantly, you will guide families to prioritise the best interests of children and young people throughout any ongoing family conflict, fostering positive outcomes for all.
Additionally, you will:
- Conduct comprehensive client intake, risk assessments, and needs evaluations to inform mediation suitability, ensuring compliance with the Family Law Act 1975 and other relevant legislation.
- Deliver high-quality Family Dispute Resolution (FDR) services using a facilitative model, applying knowledge of separation issues, theoretical frameworks, and culturally appropriate practices.
- Utilise various FDR delivery modes (face-to-face, telephone, online, shuttle, legally assisted, child-inclusive) to best meet client needs and provide case management support.
- Engage in community outreach and education, developing networks with support services and participating in group information sessions to enhance RAQ's service delivery.
- Maintain strict confidentiality while adhering to duty of care obligations, particularly in cases involving domestic violence, child safety, or other risk factors.
- Commit to ongoing professional development, regular supervision, and maintenance of FDR Accreditation standards, while ensuring accurate documentation and file management.
About you
To be successful in this position, you have:
- Relevant undergraduate qualification in Social or Behavioural Sciences and/or Law, with FDRP accreditation (or ability to obtain)
- Proven experience in risk assessment, family dispute resolution, and mediation using a facilitative FDR framework
- Strong theoretical knowledge of family dispute resolution, mediation models, and relevant Family Law legislation
- Demonstrated ability to work with diverse clients and engage in community activities
- Excellent interpersonal, communication, and organizational skills
- Proficiency in computer applications, including client information systems and Microsoft Office suite
We Can Offer You
The salary is being offered between $84,000.00 to $98,000.00 per annum, to be negotiated depending upon qualifications and experience, plus superannuation. We also offer our employees as follows:
- A healthy work-life balance; We’re proud of our supportive and flexible culture. In this role, you’ll gain invaluable skills and experience that can help you build a solid foundation for your career, around a fantastic community.
- Additional annual leave over the Christmas period, annual leave loading and study leave.
- Salary packaging options available of up to $15,900, which will significantly increase the value of take-home pay.
- Paid parental leave and additional benefits such as medical insurance discounts.
How to Apply
To apply, send us your resume and a brief over letter, outlining you're the perfect candidate for these roles. Applications can be submitted by clicking the Apply Now.
Please note that we will be reviewing applications as they’re received, so we encourage you to submit your application now!
Applications close Wednesday 9 April 2025