Description:
12 MONTH FIXED-TERM FULL-TIME CONTRACT
- Friendly & Supportive Team
- Training Provided
- Opportunity to develop and grow
ABOUT THE ROLE
Apex Radiology at Peel Health Campus is seeking an experienced Full Time Receptionist to be of part our team as the face of our organisation, as you deliver on the highest standards of services to patients, referrers, and community.
Reporting to the site Administration Supervisor, your responsibilities will include:
- Representing Apex Radiology as the first impression of the practice as you meet and greet patients at the front desk.
- Answering the telephone and respond to patient enquiries in an efficient and sensitive manner
- Make a patient bookings while maximising appointment slots
- Informing patients of relevant preparation, costing estimates, and requirement to present relevant concession cards.
- Actioning patient referrals as part of a multi-disciplinary team comprising of fellow Receptionists, Booking Centre Agents, Radiologists, Radiographers, Sonographers and Nuclear Medicine Technologists.
ABOUT YOU
- Self-Leading with a consistent Patient First approach.
- Passion for quality patient care and the healthcare industry
- Previous medical receptionist experience using patient entry or bookings system - Medical Imaging, GP or Allied Health (highly desirable)
- Excellent communication skills to build rapport with patients, referrers, and staff by both listening, speaking and writing.
- Display compassion and empathy whilst remaining calm under pressure.
- Ability to work autonomously as well as part of a team.
- Keen eye for detail to ensure accurate data entry into our RIS system as well as EFTPOS and cash handling.
- Proven competency with technology and the ability to use multiple platforms simultaneously.
- Previous leadership or supervisor experience is desirable
CULTURE, BENEFITS & WELL-BEING ♀️✨
- 12 MONTH FIXED-TERM FULL-TIME CONTRACT with a leading professional company including;
- THRIVE Wellbeing Program offering Emotional, Financial, Physical and Social opportunities.
- Specialist expertise and chance to expand your medical terminology and knowledge.
- Access to our Employee Assistance Program EAP
- Discounted Medical Imaging
This is a 12 MONTH FIXED-TERM FULL-TIME CONTRACT role working Monday to Friday with Saturday shifts rostered on rotation. Hours are rostered 4 weeks in advance over two shift times.
ABOUT US
Integral Diagnostics is a leading provider of quality diagnostic imaging services through its highly skilled medical professionals and investment in its technology platforms. One of the largest radiology providers in Australia Integral Diagnostics has established a strong reputation for quality, excellence, and innovation.
Apex Radiology (formally Global Diagnostics) is one of the leading providers of diagnostic imaging services in Western Australia and is part of the Integral Diagnostics Group; one of largest private radiology providers in Australia and New Zealand. We provide comprehensive Radiology and Tele-radiology services to private medical facilities, public hospitals, WACHS (Western Australia Country Health Service) and also operates a series of stand-alone medical imaging practices across Western Australia.
HOW TO APPLY
Simply visit https://www.integraldiagnostics.com.au/page/join-us/current-vacancies/ to update your interest in this role via our candidate portal.
Not already registered? Please submit your resume by selecting "Apply".
For further questions, please contact our friendly Talent Acquisition Team member: Emma Butler: ebutler@idxgroup.com.au / 0459 916 641
Apex Radiology & Integral Diagnostics supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.
Building a healthier world, by delivering the best health outcomes one patient at a time.
www.integraldiagnostics.com.au/recruitment/