Description:
The Company
This is an opportunity to join a forward-thinking not-for-profit showing continual growth in a frequently evolving market. You will be based in the heart of Melbourne CBD and have the opportunity to work with new technologies and interesting projects.
The Role
In this customer service focused role, you will act as the first point of contact for all staff across a variety of locations, providing first class IT support. You will help to troubleshoot and resolve a variety of different systems within a timely manner.
You will also play a key role in setting up and managing mobile devices, maintaining their Windows environment, monitor backups systems, assist the Systems Administrators with planned system enhancement projects such as a MS Teams migration, file migration to Sharepoint, Essential 8 etc.
Your Skills & Experience
- Completed a relevant tertiary qualification or equivalent.
- At least 12 months full time working experience.
- Strong experience working with Microsoft Suite.
- Strong experience managing Active Directory.
- Previous experience administering Office 365.
- Previous scripting experience with Powershell or similar.
- Mobile Device Management experience.
- Previous experience with Microsoft Intune.
- Previous A/V support experience.
About You
You are a quick thinker, highly adaptable and you have a natural flair for solving problems. You are hands-on and ensure you thoroughly troubleshoot by asking adequate questions and determining the root cause analysis. You are customer service focused and can communicate clearly and effectively.
What's on offer?
- An energised working environment where no two days are ever the same.
- Become a permanent member of the team.
- Personal development opportunities - training, certifications etc.
- 12 extra days annual leave a year
- Salary packaging
- Opportunities to be involved in innovative projects.
- Ongoing professional development and mentoring.
Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local
Job Reference: 06810-0013194417 JR
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