Where

Hotel Manager

Surfside22
Wollongong Full-day Full-time

Description:

MOTEL MANAGER – IMMEDIATE START
Live and Work by the Beach | Surfside 22 – Wollongong

Are you passionate about hospitality and ready to lead the day-to-day operations of a stylish, boutique beachside motel? Surfside 22 is seeking a dedicated and motivated Motel Manager to join our team and oversee our modern, automated 16-room property in beautiful Wollongong.

About the Role:
As Motel Manager, you'll take ownership of delivering an outstanding guest experience while managing bookings, supervising housekeeping and maintenance, and ensuring smooth daily operations. This is a hands-on role with a focus on service, efficiency, and maintaining high standards across the property.

Key Responsibilities:

  • Oversee guest check-ins, check-outs, and provide excellent customer service

  • Manage bookings and room allocations across OTAs and direct channels

  • Operate the Property Management System (PMS) – experience with MEWS a plus, but not essential

  • Apply dynamic pricing and basic revenue management strategies

  • Supervise housekeeping and maintenance teams to ensure a spotless, welcoming property

  • Handle guest inquiries and special requests with professionalism

  • Monitor inventory and coordinate ordering of supplies

  • Respond to after-hours guest needs and emergencies as required

  • Ensure compliance with health, safety, and cleanliness standards

Key Requirements:

  • Previous motel or hotel management experience preferred

  • Strong communication, problem-solving, and organisational skills

  • Ability to work independently and think on your feet

  • Flexibility to work weekends, public holidays, and after-hours

  • Friendly, approachable, and guest-focused attitude

What We Offer:

  • Competitive salary

  • Work in a stunning coastal location

  • Opportunity to lead a unique, boutique motel with strong support from ownership

  • A positive, professional, and collaborative work environment

Ready to Take the Next Step?
If you're excited about hospitality and ready to manage a beautiful, beachside motel, we’d love to hear from you.
Apply now and join the Surfside 22 team!

28 Mar 2025;   from: uworkin.com

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