Description:
MOTEL MANAGER – IMMEDIATE START
Live and Work by the Beach | Surfside 22 – Wollongong
Are you passionate about hospitality and ready to lead the day-to-day operations of a stylish, boutique beachside motel? Surfside 22 is seeking a dedicated and motivated Motel Manager to join our team and oversee our modern, automated 16-room property in beautiful Wollongong.
About the Role:
As Motel Manager, you'll take ownership of delivering an outstanding guest experience while managing bookings, supervising housekeeping and maintenance, and ensuring smooth daily operations. This is a hands-on role with a focus on service, efficiency, and maintaining high standards across the property.
Key Responsibilities:
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Oversee guest check-ins, check-outs, and provide excellent customer service
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Manage bookings and room allocations across OTAs and direct channels
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Operate the Property Management System (PMS) – experience with MEWS a plus, but not essential
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Apply dynamic pricing and basic revenue management strategies
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Supervise housekeeping and maintenance teams to ensure a spotless, welcoming property
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Handle guest inquiries and special requests with professionalism
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Monitor inventory and coordinate ordering of supplies
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Respond to after-hours guest needs and emergencies as required
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Ensure compliance with health, safety, and cleanliness standards
Key Requirements:
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Previous motel or hotel management experience preferred
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Strong communication, problem-solving, and organisational skills
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Ability to work independently and think on your feet
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Flexibility to work weekends, public holidays, and after-hours
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Friendly, approachable, and guest-focused attitude
What We Offer:
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Competitive salary
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Work in a stunning coastal location
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Opportunity to lead a unique, boutique motel with strong support from ownership
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A positive, professional, and collaborative work environment
Ready to Take the Next Step?
If you're excited about hospitality and ready to manage a beautiful, beachside motel, we’d love to hear from you.
Apply now and join the Surfside 22 team!