Description:
Internal Communications Coordinator, Clerk Grade 7/8, Wollongong
- Shape the internal voice of a frontline emergency service organisation
- Work in a volunteer-based agency supporting communities of NSW
- Full-time ongoing role
- Location: Wollongong
- Clerk Grade 7/8, salary package of up to $137,742.45 per annum (salary $110,266.00 to 122,058.00 + super + leave loading.)
About the opportunity
We are seeking an experienced and dynamic Internal Communications Coordinator to join the NSW State Emergency Service (SES). This role is responsible for developing and delivering effective internal communication strategies to keep our volunteers and staff informed and engaged. The role plays a crucial part in ensuring clear, timely, and engaging communications across multiple channels, fostering a connected and informed workforce.
About the NSW SES
Our Mission: NSW SES saving lives and creating safer communities.
Our Vision: A trusted volunteer-based emergency service, working together to deliver excellence in community preparedness and emergency response.
The NSW SES serves the community as the combat agency for flood, storm and tsunami. We are recognised as a versatile and widely used emergency service organisation in NSW. Our volunteers are highly skilled, experienced, and well- trained in the wide variety of roles they perform.
With more than 11,000 volunteers, we are committed to protecting and supporting the diverse communities of NSW. Learn more here
About you
To be successful in this role you will:
- Have experience in developing and delivering internal communication strategies across diverse teams
- Be proficient in building and maintaining relationships with stakeholders at all levels
- Have strong writing and editing skills, with experience creating engaging content for multiple internal channels (e.g., intranet, newsletters, emails)
- Be confident in using digital tools for internal communications
- Possess a relevant qualification or have demonstrated experience in communications, public relations, journalism, or a related field
- Have an interest in supporting the agency’s operational needs, including working as part of an incident management team during heightened periods of operational activity. This may include occasional weekend/ night shift, where the requirements are within the scope of your skills, knowledge and capabilities.
What we can offer you
- You will enjoy a 35-hour work week, with the potential for flexible work arrangements depending on the requirements of the role and operational needs
- You can enjoy a hybrid work environment, with time in the office and time working from home.
- Attractive salary range of $110,266.00 to $122,058.00 plus 11.5% superannuation and leave loading
- Our work is meaningful and rewarding. The SES’s mission is saving lives and creating safer communities, and you can be an important part of our work.
- We have attractive leave entitlements including parental, sick, flex and recreation leave.
- We care about our people. We have Mental Health & Wellbeing programs and services to support our people and operational and leadership training and development opportunities to develop our people. Some of these include:
- Fitness Passport
- LinkedIn Learning
- Member Assist Program for free confidential counselling support
- Flu vaccine program.
You Belong Here
- We care about people as individuals and are committed to diversity, inclusion, and new ways of working. We encourage applications from people of any age, gender, ethnicity, cultural background, faith, disability, sexual orientation or gender identity.
- We want our people to reflect the diverse community we serve and are committed to creating an inclusive and flexible workplace. We want to know what this looks like for you so we can support your success at work.
- If you require reasonable adjustments, we are committed to supporting you throughout the recruitment processes and in the workplace, If you feel you may require an adjustment during the recruitment process, please contact recruitment@ses.nsw.gov.au for confidential advice on options.
How to apply
Your application should include as separate attachments:
- A cover letter (maximum of one page) briefly responding to the essential requirements and your interest in the role;
- Responses to each of the targeted questions (maximum of one page per answer); and
- An up-to-date resume of no more than four pages detailing your skills and experience relevant to the role
Targeted Questions
- Describe a time you developed and implemented an internal communication strategy. What was your approach, and what was the outcome?
- The NSW SES operates in a fast-paced and dynamic environment with a mix of volunteers and staff, all with varying levels of digital literacy. How would you ensure internal communications are engaging, relevant and accessible to a diverse workforce?
Want to know more?
If you want to know more about this opportunity, please contact Manager Strategic Communications and PR, Emilie Wells, via emilie.wells@ses.nsw.gov.au or 0472610654.
The role description is available here.
Talent Pool
A recruitment pool may be created for ongoing and temporary roles of the same role or role type that may become available for filling over the next 18 months. Further information here
Applications close: Wednesday April 10th, 2025 at 11:59pm.