Digital Technology Support Officer

Description:

Metro South Hospital Health Services are looking for Digital Technology Support Officer to join their team, providing technical direction, support and advice. Metro South Health is recognised as a leader in Digital Health nationally, providing the largest digitalised health service in Australia and delivering a variety of health outcome benefits. Digital Health and Informatics is responsible for the Digital Health/ICT service delivery within Metro South Health.
We are Metro South Health
We are the major public healthcare provider for Brisbane's south side, Logan, Redlands and the Scenic Rim. We operate five major hospitals and a range of community, specialty and state-wide healthcare services. We are renowned for teaching and research excellence.
We are truly dedicated people who care about our community. We come to work to make a difference. We save lives, changes lives and make the world a better place. We overcome the many challenges that come our way by going above and beyond and achieve the best possible outcomes by working together. We are bold, innovative, collaborative, inspiring.
We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation and family responsibilities to apply.
We are committed to creating a diverse and inclusive workplace for our people and our community.
We are part of and proud of the community we serve. We are better together .
Join us at Metro South Health and be part of a world-class, dynamic and growing health service that embraces technology, excellence in health care, teaching, research and empowering our people to be the best in serving our community.
About The Role
Liaise and negotiate with internal and external stakeholders with a customer service focus, to resolve issues relating to technical concepts and ICT techniques and processesInstallation, maintenance and support of local information and communications technology, Digital Hospital devices (Single Patient/Wristband and Specimen labels, Workstation on wheels, Downtime Viewers, Barcode Scanners) and working in a team environment to meet goals and objectives set by this unit.Undertake the assessment, analysis, development, documentation and implementation planning of complex IM/ICT changes, including the evaluation of risks to the integrity of specific infrastructure components in proposed implementations.
Find out about the role in more detail and how to apply in the attached Role Description.
Our values of Integrity, Compassion, Accountability, Respect, Engagement and Excellence, shape our culture within Metro South Health. Our values guide our day-to-day decision making and are fundamental to what we care about as a health service, how we behave, how we interact with each other and provide care to the many patients who come through our doors every day.
We offer rewarding career opportunities across a wide range of clinical and non-clinical areas across our health service and pride ourselves on providing a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance.
As a Metro South employee, you will benefit from a higher than standard employer contribution to Superannuation of up to 12.75%, access to salary packaging, flexible working arrangements and competitive salary rates with annual incremental increases.
You can find out more about why it's so great to work at Metro South here: www.metrosouth.health.qld.gov.au/join-our-team .
Occupational group IT & Telecommunications