Description:
Looking for a Front Office Manager for management rights holiday letting , to work four days per week in Surfers Paradise. Tuesday to Friday. 8.30am – 4.30pm. Only a small operation with 20 units to manage. You will be manning the reception desk. You have the support of an on-site building manager . The building manager can also cover reception if you need to pop out for anything.
About the role
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Checking guests in and out whilst providing exceptional customer service
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Managing the housekeeping team, providing them with the daily report of room cleans and checking their work once done
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Handling reservations, managing availability and making bookings
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Providing local information to guests
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Answering phone calls
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Keeping high standards of cleanliness and presentation in the front office
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Dealing with unit owners
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No trust accounting required
What we are looking for
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Experience in a similar role will be highly regarded
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Experience with 'Resly' will be an advantage, however can be trained
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The ability to work autonomously
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Strong communication skills and problem-solving abilities
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Excellent admin skill