Where

Customer Service Representative

Jacksons Drawing Suplies
Perth Full-day Full-time

Description:

Part-time Customer Service Representative

Jacksons Drawing Supplies is a long-established WA family owned company seeking a Part-Time Customer Service Representative at our Head Office in Balcatta .

Key Responsibilities

  • Customer Support & Sales: Provide technical product advice, process orders, generate quotes, and follow up on inquiries.
  • Problem-Solving: Handle customer concerns professionally and find effective solutions.
  • Communication & Coordination: Manage inbound and outbound calls, emails, and liaise with internal teams (sales reps, purchasing, warehouse) to ensure smooth order processing.
  • Order & Payment Processing: Process sales, invoices, and payments with accuracy and efficiency.
  • Relationship Building: Foster strong connections with customers and maintain a high level of service.

What We're Looking For

  • Customer-first attitude – You genuinely enjoy helping people.
  • Strong
  • problem-solving and conflict resolution
  • skills.
  • Excellent communication skills – both verbal and written.
  • Computer-savvy – Comfortable using Outlook, Excel, Word, and willing to learn new software.
  • Ability to prioritize and multitask – Handling multiple customer orders, inquiries, and follow-ups with ease.
  • Attention to detail – Accuracy is key when processing orders and payments. Knowledge of art materials (or willingness to learn quickly).
  • A positive, can-do attitude and the ability to work collaboratively in a team environment. Why Join Jacksons?
  • Be part of a well-established company with a passion for creativity.
  • Work in a supportive and friendly team environment.
  • Enjoy a balanced work schedule with part-time flexibility.
  • Play a key role in providing top-notch service to our valued customers.

Position: Part Time, 9am - 3pm (3 days per week school hours). Would be ideal for someone getting back in to the work force

APPLY NOW

To apply: Please include a cover letter and your CV. Clearly state the role you are applying for and why you believe you for the requirements.

Email to: hr@jacksons.com.au

Job Type: Part-time

Pay: $30,000.00 – $35,000.00 per year

Expected hours: 15 – 23 per week

Work Authorisation:

  • Australia (Preferred)

Work Location: In person

29 Mar 2025;   from: uworkin.com

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