Description:
Part-time Customer Service Representative
Jacksons Drawing Supplies is a long-established WA family owned company seeking a Part-Time Customer Service Representative at our Head Office in Balcatta .
Key Responsibilities
- Customer Support & Sales: Provide technical product advice, process orders, generate quotes, and follow up on inquiries.
- Problem-Solving: Handle customer concerns professionally and find effective solutions.
- Communication & Coordination: Manage inbound and outbound calls, emails, and liaise with internal teams (sales reps, purchasing, warehouse) to ensure smooth order processing.
- Order & Payment Processing: Process sales, invoices, and payments with accuracy and efficiency.
- Relationship Building: Foster strong connections with customers and maintain a high level of service.
What We're Looking For
- Customer-first attitude – You genuinely enjoy helping people.
- Strong
- problem-solving and conflict resolution
- skills.
- Excellent communication skills – both verbal and written.
- Computer-savvy – Comfortable using Outlook, Excel, Word, and willing to learn new software.
- Ability to prioritize and multitask – Handling multiple customer orders, inquiries, and follow-ups with ease.
- Attention to detail – Accuracy is key when processing orders and payments. Knowledge of art materials (or willingness to learn quickly).
- A positive, can-do attitude and the ability to work collaboratively in a team environment. Why Join Jacksons?
- Be part of a well-established company with a passion for creativity.
- Work in a supportive and friendly team environment.
- Enjoy a balanced work schedule with part-time flexibility.
- Play a key role in providing top-notch service to our valued customers.
Position: Part Time, 9am - 3pm (3 days per week school hours). Would be ideal for someone getting back in to the work force
APPLY NOW
To apply: Please include a cover letter and your CV. Clearly state the role you are applying for and why you believe you for the requirements.
Email to: hr@jacksons.com.au
Job Type: Part-time
Pay: $30,000.00 – $35,000.00 per year
Expected hours: 15 – 23 per week
Work Authorisation:
- Australia (Preferred)
Work Location: In person
29 Mar 2025;
from:
uworkin.com