Student Connect Administrator

Description:

Student Connect AdministratorStudent Journey
Continuing, full-time$69,636 to $75,406 per annum (HEO4)Plus 17% employer superannuationSalary packaging options are available5 weeks annual leave plus Christmas week shutdown, per annumLocated at UNE Armidale CampusCurrent UNE Staff: In taking up this appointment, please be aware your current fixed term or permanent role will cease the day prior to you taking this positionApplicants must have appropriate Australian work rights for the duration of this position
Acknowledgement of CountryThe University of New England (UNE) is a regionally based, globally networked university renowned for the quality of its student experience and the excellence of its research specialisations. In addition, UNE pioneered teaching to external students making it the most experienced provider of distance and innovative online education.UNE emphasises its people, staff and students' growth and development. We aspire to be a leader in innovation and change and a centre for the Armidale and the North-West communities.Equity, diversity and inclusion are central to the core values of UNE and we are committed to engaging, supporting and growing a richly diverse workforce. From the Oorala Aboriginal Centre at the heart of our campus, to the inclusive organisations such as the UNE Ally Network, the UNE Women’s Society, and the many international cultural groups - all will feel valued and respected at UNE.You will embody the UNE values and strive to be Open, Enquiring, Exceptional and Making a Difference. Additionally, you will be committed to achieving the goals embedded in the Future Fit Strategic Plan Future Fit 2021-2030: Personalised Learning Journeys, Empowering Communities, and Building Resilience.
About the roleThe Student Connect Administrator supports the delivery of innovative and outstanding quality support to students and staff which meet the changing demands and expectations of the University community.
About youTo be successful in this role, you will bring:Experience in customer service ideally with administrative servicesAbility to navigate new systems and processesExperience in the MS suiteExperience in responding to customer queries and providing high quality advice in a fast-paced environmentDigital natives will be highly regarded, as will any experience with the power automate platform.
About Student ExperienceThe Student Experience Division is responsible for all aspects of the student experience at UNE to ensure quality of provision from enrolment to graduation and what follows. Through institutional collaboration the Division supports the University's strategy, in ensuring all UNE students and UNE graduates have an experience which supports and enables their academic success and future life course progress
About ArmidaleArmidale is an attractive and vibrant city that combines all the features of a bustling regional town centre with the tranquility of rural living. It boasts gourmet restaurants and cafes, boutique shopping, quality schools and sporting facilities. Surrounded by mountain gorges, waterfalls and national parks, Armidale’s natural beauty and distinct seasons make it an ideal place to live and thrive. To find out more, visit https://www.visitarmidale.com.au/experience
Enquiries and additional informationTo discuss this role please contact Steven Gully – Student Connect Advisor via email: sgully@une.edu.au.
Closing Date: Midnight, Sunday 6 April 2025Reference No: 225036
Please visit www.une.edu.au/jobs-at-une for further information about this position and other career opportunities at UNE.
To ApplySubmit your application through www.une.edu.au/jobs-at-une and refer to vacancy ref 225036.
Your application should be comprised of:Covering letter addressing your suitability for the position based on key functions of the role detailed in the Position Description;Current CV;Certified qualifications cited in your application for this position.
About Our ProcessAt UNE, we are committed to employing individuals who meet the requirements of this role and align with our values. All applicants will be contacted and advised of an outcome. The successful candidate will be required to undertake pre-employment checks prior to commencing in this role as indicated in the position statement. Please visit our Privacy Statement to understand how your information is collected, stored, accessed and used.
National Police Check If you are the successful candidate for this role you will be required to provide UNE with a National Police Check prior to your commencement. Please note that people with criminal records are NOT automatically barred from applying for this position (unless there is a particular requirement under law).