Description:
We’re Hiring: Service Manager – Refrigeration & Air Conditioning | Based in Perth, with Monthly Travel to Kalgoorlie
Are you a high-caliber Service Manager with a strong background in refrigeration and air conditioning? Do you thrive on leading teams, delivering exceptional service , and driving operational excellence? If you’re ready to lead a talented team across Perth and Kalgoorlie , we want to hear from you!
We are searching for the best of the best – a proactive, customer-focused, and technically strong leader to take charge of our service operations and drive growth across our Perth and Kalgoorlie branches .
As our Service Manager, you will be responsible for leading our Kalgoorlie -based operations, while also overseeing and expanding our Perth operations, spending a minimum of one week per month onsite in Kalgoorlie. Your mission will be to drive excellence in service delivery, foster strong client relationships, and develop a highly engaged and skilled team.
Key Responsibilities:
• Lead, coach, and mentor a growing team of refrigeration and air conditioning technicians across Perth and Kalgoorlie.
• Oversee and manage all aspects of service delivery, including scheduling, job allocation, and ensuring work is completed to the highest standards.
• Develop and implement systems to improve efficiency, safety, and customer satisfaction.
• Maintain strong relationships with key clients, ensuring we exceed expectations on every project.
• Collaborate closely with senior management to align service strategies with broader business goals.
• Manage budgets, performance targets, and reporting for both Perth and Kalgoorlie branches.
• Ensure compliance with all relevant regulations, safety standards, and company policies.