Description:
About Us
We’re a family-owned business that’s been proudly helping people for nearly 25 years. Based on the Gold Coast, we specialise in natural skincare solutions designed for those struggling with skin conditions like eczema, psoriasis, rosacea and more.
Our mission is to create products that are gentle, effective and support healthier skin. With a strong focus on natural ingredients, we’re dedicated to providing solutions that make a real difference in the lives of our customers.
What We’re Looking For:
We want someone who brings:
- Great attention to detail.
- Ability to work independently and as part of a team.
- A strong understanding of social media platforms and trends.
- Knowledge of key marketing tools and platforms.
- A creative eye for content creation and design.
- Strong communication and organisational skills.
- A can-do attitude and eagerness to learn.
About the Role
We’re looking for a proactive and detail-oriented Marketing Assistant to join our team! This is an exciting opportunity to be part of a collaborative and creative environment. You’ll play a key role in supporting our marketing efforts across social media, campaigns, international markets, customer management and much more.
Key Responsibilities Include:
- Assisting with day-to-day marketing tasks and team collaboration.
- Assisting with handling social media accounts, including content creation, scheduling, engagement and analytics.
- Being comfortable in front of the camera for TikTok videos – we’re looking for someone who’s ready to bring their personality, creativity and energy to our growing TikTok presence.
- Creating engaging and on-brand content across various social media channels (TikTok, Instagram, Facebook & YouTube)
- Staying up-to-date with industry trends and competitor activities to identify new opportunities.
- Providing exceptional customer service and managing customer inquiries.
- Assisting with website updates and ensuring content is accurate and engaging.
- Adapting communication and content to align with country-specific regulations and requirements.
- Assisting with creative asset development and marketing needs for international stockists and distributors.
Preferred but not Required:
- Experience with tools/software like Canva, Meta Business Suite, Shopify.
- A degree in Marketing or a related field.
- Previous work experience in a marketing role.