Description:
About Us:
Ausdirect Hire Group is a leading provider of Access Equipment Hire services, committed to
delivering high-quality solutions to our clients across a range of industries. We pride
ourselves on our collaborative team culture and our focus on service excellence.
The Role:
We are currently seeking an experienced and highly motivated Service Coordinator to join
our dynamic team. As the Service Coordinator, you will play a pivotal role in ensuring smooth
operations by managing service requests, scheduling maintenance, and coordinating
transport logistics for our clients.
Key Responsibilities:
Coordinate and schedule services, maintenance, and repairs for customer
equipment.
Liaise with clients, suppliers, and the internal team to ensure timely and effective
service delivery.
Produce quotes, orders and invoices for work orders.
Maintain accurate records of service requests, work orders, and follow-up actions.
Ensure the timely resolution of service-related issues and escalate where necessary.
Support the team in ensuring all safety and compliance standards are met.
Oversee parts and inventory, ordering and tracking supplies.
Transport coordination of our fleet and transport sub-contractors.
What We’re Looking For:
Excellent organisational skills and attention to detail.
Previous experience in a service coordination or similar role in a relevant industry is
highly desirable.
Strong communication and interpersonal skills with the ability to build rapport with
clients and internal staff.
Ability to work under pressure and prioritise tasks.
Proficient in Microsoft Office and relevant software programs.
A proactive, can-do attitude with a focus on delivering quality service.
What We Offer:
Competitive salary and benefits package.
A supportive and collaborative work environment.
Opportunities for professional growth and development.
The chance to work with a dedicated team in an industry-leading company.
Standard hours are 7am – 3pm, but we’re open to discussing adjustments for the
right person. Being available at our workshop in Hemmant is important as you’ll be
coordinating jobs in real time, receiving parts deliveries, and working with our service
technicians and transport drivers.
How to Apply:
If you're a driven, customer-focused individual looking to take the next step in your career,
we want to hear from you!
Please submit your resume and cover letter via Seek.
Ausdirect Hire Group is an equal opportunity employer. We encourage applications from all
backgrounds and experiences.