Description:
Medical Receptionist 0.6 – 1.0 FTE position available
The Mall Medical Centre is motivated to provide high quality and holistic healthcare to make a positive difference in the Alice Springs community.
The Position
As a medical receptionist you are both the first and last point of contact a patient has with our Practice. As such we are looking for someone who is friendly, polite, organised and professional at all times.
This role operates Monday to Friday between the hours of 8:00am to 6:00pm with opportunities for varied start times and Saturday mornings 8.30am to 12.00pm.
For the right applicants, the position would be flexible for 0.6-1.0 FTE permanent part time / permanent full time.
Tasks and Responsibilities
- Welcome and check patient’s in to the practice
- Answer and redirect phone calls within the Practice.
- Schedule patient appointments using Pracsoft software
- Process billings and accounts
- Work within an integrated team of receptionists, practice manager, senior practitioners, registrars and practice nurse.
- Be the intermediary between the Practice Manager, doctors, patients and external healthcare professionals/providers in the Alice Springs region
- Ensure patient privacy and confidentiality is maintained
- Maintains cleanliness and hygiene at all time
Skills and Experience
- A background in healthcare is an advantage but not required for this position
- Professional, friendly and positive attitude
- Excellent communication skills
- Reliable and enjoys being busy
- Well organised and able to work independently
- Computer skills and ability to navigate new software
- Empathetic with cultural, religious and gender diversity’s
- First Aid Certificate is not essential but is a bonus
What We Offer:
- An exciting opportunity where you can gain new skills and insight into the healthcare field
- On the job training and opportunities for progression
- A challenging but rewarding position which has a supportive management structure
- A Friendly and experienced receptionist team
- Above award pay
- Sick leave as per award
- ARL as per award
About Us
The Mall Medical Centre is a busy private medical practice with 5 permanent general practitioners and a number of registrars in their final years of training. We have been servicing the Alice Springs community for over 35 years and we are committed to delivering high quality and accessible healthcare to all.
We pride ourselves on providing up to date healthcare, alon having proactive doctors who each have a varied special interests within general practice, including: dermatology, women’s health, and LGBTQIA+ health.
Applying:
If you are interested in the role you can apply via the following channels:
- Complete the job application on Seek
- Email through your cover letter and resume to: jobapplicationsMMC@gmail.com
- Drop your cover letter and resume into the Mall Medical Centre at 1/73 Hartley Street, Alice Springs, NT, 0870
If you have further questions about the role do not hesitate to drop into the practice or ring us on 08 8952 2744 and discuss the opportunity with our practice manager Susan