Description:
About the role
As a Duty Manager at the newly renovated Bridgewater Inn, you will play a vital role in ensuring the smooth running of this bustling hospitality establishment. Reporting directly to the General Manager, you will oversee a range of day-to-day operations, from managing staff and inventory, resolving customer queries, TAB, Gaming, Bottleshop and maintaining high standards of service. This full-time position is based at our Bridgewater, SA 5155 location.
What you'll be doing
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Supervising and coordinating the work of front-line staff, including bartenders, and wait staff
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Handling customer enquiries and complaints in a professional and timely manner
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Ensuring compliance with all relevant health, safety, and licensing regulations
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Assisting with the planning and execution of events and functions
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Identifying opportunities for process improvements and implementing changes
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Providing leadership, training, and development to the wider team
What we're looking for
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Significant experience (3+ years) in a supervisory or managerial role within the hospitality industry
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A proven track record of delivering exceptional customer service and resolving complex issues
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Strong organisational and multitasking skills, with the ability to prioritise effectively
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Excellent communication and interpersonal abilities, with a collaborative management style
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Current RSA, RP, RSG
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A passion for the hospitality industry and a commitment to providing an outstanding guest experience
What we offer
At Bridgewater Inn, we are dedicated to creating a supportive and fulfilling work environment for our employees. In addition to a competitive salary we offer a meal allowance with each shift. Happy to assist in further training and upskilling to develop and advance your career.
About us
Bridgewater Inn is a highly regarded hospitality establishment located in the heart of Bridgewater, SA. With a rich history dating back to the 1800s, we pride ourselves on providing our guests with a truly exceptional experience, blending traditional charm with modern comforts. As a growing business, we are committed to investing in our people and creating a dynamic, collaborative, and inclusive culture. Our newly renovated beer-garden is a stunning development and sure to put the Bridgewater Inn on the map as a must see destination in Australia.
If you're ready to take on a rewarding and challenging role as a Duty Manager at Bridgewater Inn, apply now and join our team!