Description:
Job DescriptionMust Have Skills (Top 3 technical skills only) *1. Desktop Support L22. Asset management3. Technical Support (EUC))Nice to have skills (Top 2 only)1. EUC2. IntuneDetailed Job Description:* Provide L2 support to EUC environment in compliance with established IT Service managementprocesses and meeting agreed SLAs.* Provide hands and feet support for all EUC devices Windows PC, Apple devices, Mobiles devices,Peripherals.* Maintains, repairs and troubleshoots desktop laptop OS, hardware and software packages.* Provide L1 support for desktop applications Outlook, MS Teams, Skype, Sharepoint, MS Oce,Zscaler,other COTS applications.* Troubleshoot issues related to VPN and antivirus.DesktopMinimum years of experience*:2-5 yearsTop 3 responsibilities you would expect the Subcon to shoulder and execute*:1. Hardware Support2. Device Migration3. Customer Service Management
30 Mar 2025;
from:
uworkin.com