Communications Technician

Description:

• Base Salary, Allowances, Super, Company Car (with full private use!)
• 1 week Learning Leave!
• Perth Metro & Outer Suburbs (+ Occasional regional support)

We are seeking a self-motivated, proactive and energetic Communications Technician to join our team and play a pivotal role in ensuring prompt and effective service and project delivery for our customers, within the Perth Metro and outer suburb regions (and proactive & reactive regional support throughout WA as required – mainly Southwest & Pilbara).
Reporting to the Project & Service Delivery Manager, you will be responsible for ensuring efficient operation of equipment or systems, effective communication of faults and service outcomes and minimising downtime and deliver of projects.

Why Us?
Here at Rauland, we are step-changing the lived experience of those in health and age care, whether they be employees, patients, or their families, through disruptive and groundbreaking sustainable technologies. Australian owned and operated for more than 30 years with 200+ employees spread across six Australian states, and New Zealand, our people are passionate, customer-centric, inquisitive, and determined to challenge the status quo, to deliver exceptional care to our customers. In a period of significant growth, our solutions uniquely position us to capitalise on the pipeline of existing and upcoming work across our regions, and combined we believe these are just some of the reasons that contribute to why working at Rauland, is a rewarding and fulfilling place to build your career.
How would you contribute to our success?

• Developing a robust understanding of our Platform solutions and services, to effectively identify and communicate opportunities to enhance or resolve our customer’s needs.
• Installing, configuring and maintaining equipment and systems within our customers environments, including but not limited to the following:
• Audio Visual, Duress, Nurse call, Television, Real-Time-Location-Services:
  o Extra-Low-Voltage Electronics
  o IPTV and MATV Infrastructure
  o Networking (Low-level bus, IP, Voice, Wired and wireless)
  o Wireless devices (IR, RF, BLE and WiFi)
• Troubleshooting and resolving technical issues promptly to minimise downtime and maintain continuity in communication services.
• Conducting regular inspections and preventative maintenance activities to ensure the reliability and performance of communication infrastructure and provide timely reports highlighting risk and applicable recommendations for maintaining the effectiveness of the solutions in place.
• Collaborating with other team members and departments to coordinate installation projects, upgrades and system expansions within agreed timeframes and budgets.

Essential requirements:

• A valid driver license
• A WorkSafe WA - OHS Construction Induction – White/Blue card
• A Cabling licence (Structured, Coax, Fibre, Testing (Metallic), and Testing (Fibre))
• A willingness to participate in an estimated 3 week-on call roster cycle, providing with, additional allowances + overtime
• Demonstrated experience carrying out similar responsibilities in another role.

What will make your application stand out?

• A demonstrated focus on customer centricity; understanding their needs and concerns is your core starting point to building relationships and demonstrating how we can add value.
• You are self-motivated, with demonstrated ability work independently with minimal supervision, and manage priorities and deadlines effectively.
• Working in a fast-paced environment, being challenged, and broadening your capabilities, are what keeps you energised and interested.
• Your strong understanding of IP networking concepts, protocols and hardware technologies.
• Your problem-solving and attention to detail combined with the ability to diagnose and resolve issues accurately and efficiently

What can you expect in return?
In addition to having the opportunity to do truly meaningful work within an organisation who is committed to growing you, you can expect to be part of a supportive and inclusive working environment where you’ll be challenged, feel valued and trusted, and have access to enhanced leave entitlements including but not limited to, personally and professionally developing yourself, and for family moments that truly matter.
Interested?
If you have the experience we are looking for and you wish to join a company where you can have pride and passion in what you do, please APPLY NOW and submit your application form below!
Inclusion and diversity at Rauland
Here are Rauland we are committed to providing an inclusive workforce and to continuously challenging ourselves on how we can improve this offering. If you are excited and passionate about this opportunity but would like us to consider how we could amend our role requirements or workplace practices, to better include you, and/or ensure you are set up for success, we would still love to hear from you!