Description:
About the role
Forever Ours Pet Crematorium is seeking a motivated and compassionate individual to join our team as a Pet Crematorium Office/Road Staff member. In this casual role, you will be responsible for providing professional and empathetic support to pet owners during a difficult time, as well as assisting with the transportation and cremation of beloved pets. The position is based in Hervey Bay, Queensland.
What you'll be doing
-
Greeting and assisting pet parents with respect and sensitivity
-
Receiving and processing pet remains for cremation
-
Transporting pet remains to and from the crematorium
-
Performing administrative duties such as record-keeping and inventory management
-
Maintaining a clean and organized work environment
-
Providing exceptional customer service and supporting grieving pet owners
-
On call 1 weekend per month
What we're looking for
-
Strong interpersonal and communication skills, with the ability to empathize and support pet owners during a difficult time
-
Attention to detail and excellent organizational skills
-
Compassion and a genuine care for the well-being of pets and their owners
-
Ability to work independently and as part of a team
-
Willingness to assist with various tasks, including physical labour
-
Previous experience in a customer service or animal-related role is preferred
-
Must have a valid 'C' class drivers license
-
Sound knowledge of Xero accounting program and computer skills
What we offer
At Forever Ours Pet Crematorium, we are committed to providing a supportive and rewarding work environment. As a member of our team, you will have the opportunity to play a meaningful role in supporting pet owners during a time of loss. We offer a range of benefits, including flexible scheduling and the chance to be part of a close-knit, compassionate team.
About us
Forever Ours Pet Crematorium is a family-owned business dedicated to providing dignified and caring pet cremation services. We are driven by our mission to honour the lives of beloved pets and support their owners through the grieving process. With a strong focus on customer service and a commitment to ethical practices, we strive to be the trusted choice for pet owners in our community.
If you are interested in joining our team, please apply now.