Description:
Joining the team at our Family Owned Ford & MG Dealership on the North side of Brisbane. We are currently seeking a Senior Parts Interpreter / 2IC for our expanding Parts department - looking for a pathway to becoming Parts Manager.
Senior Parts Interpreter
The senior parts interpreter will be responsible for both external and internal sales for both of our Top10 vehicle brands. If you are already a Parts Interpreter looking for the next step in your career this role would definitely suit you. Ford & MG Experience would be an obvious advantage but all Motor Industry Parts experience will also be looked favourably upon.
Your key roles would be:
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The processing of part orders, including pricing, for both our Workshops and our external Customers.
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Be proficient with the identification and ordering of parts required via the Ford & MG systems.
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Answer telephone queries relating to parts orders.
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Assist Parts Manager with inventory management.
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Pack goods for dispatch.
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Receipt incoming parts orders/deliveries.
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Greeting of Customers at the front counter and to answer their parts queries and place orders.
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Provide technical assistance and general support to the Service Technicians to enable them to perform their duties more effectively.
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Precise ordering of parts in a timely manner to fulfil the requirements of all Customer.
Role Requirements:
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A Professional phone manner.
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Be Customer focused.
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Can focus on any task assigned and able to work unsupervised.
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Accurate reporting and ordering and the completion of all required internal paperwork.
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Proficient in the use of ERA - our dealer management system/software.
If you would like a be part of a small but high performance team in a company that appreciates your efforts and offers you long term stability and opportunities - please apply.
Please direct your enquiries and resume to Mr Rod Little – rodl@novaautomotive.com.au