Where

Customer Service Officer

The Hygiene Co
Adelaide Full-day Full-time

Description:

About the role
The Hygiene Co' is looking for a friendly and efficient Customer Service Officer to join our team on a casual basis. Based in our offices in Woodville North, SA, you will be the first point of contact for our customers, providing exceptional service and support. This role is crucial in ensuring our clients' needs are met and their experience with The Hygiene Co' is a positive one.

This role is for those seeking an onsite position 20 to 30 hours per week. An ideal position for someone who wants to work in a secure environment.

At The Hygiene Co', we pride ourselves on creating a positive and supportive work environment. In addition to a competitive salary, we offer a range of benefits including:

  • A positive innovative team with great values

  • A healthy and safe environment

  • Diversity within the role and development opportunities

  • Part of an environmentally conscious brand with a focus on sustainability

What you'll be doing

  • Respond to customer inquiries via phone, email and live chat in a timely and professional manner

  • Log and track customer requests and complaints, ensuring they are resolved efficiently

  • Provide customers with information about our products and services

  • Process customer orders, returns and exchanges

  • Assist with general administrative tasks as required

What we're looking for

  • Previous experience in a customer service or client-facing role

  • Strong communication and interpersonal skills, with the ability to build rapport with customers

  • Excellent problem-solving and decision-making abilities

  • Strong attention to detail and the ability to multitask

  • Familiarity with customer relationship management (CRM) software

  • A friendly, professional and helpful attitude

About us
The Hygiene Co' is a leading manufacturer of commercial cleaning and hygiene solutions in the wet wipe industry. We are committed to delivering high-quality products and exceptional customer service. Our mission is to drive the advent of plastic free compostable wipes through our brands.

If you're passionate about customer service and want to join a dynamic and growing team, we'd love to hear from you. Apply now to become our next Customer Service Officer.

30 Mar 2025;   from: uworkin.com

Similar jobs

  • dwell Student Living
  • Adelaide
... the dwell team for a Casual Customer Service Officer (CSO) – Front Office Receptionist ... 2 years' experience in a similar customer service or hospitality role. Experience in ... phone, and chat, providing exceptional customer service. Plan, coordinate, and execute ...
15 days ago
... Your role as a Customer Advisor (Community Bank: Customer Service Officer) puts you in the ... Think you’re our newest Customer Advisor/Customer Service Officer? Apply now! As an ... page and the position description Customer Service Officer_Community Bank_May 2022. ...
17 days ago
  • DGL Warehousing and Distribution
  • Adelaide
... : We currently have a vacancy for a Customer Service Officer to join our growing and ... for this role. Commitment to customer service and delivery in full and ... and individually to provide excellent customer service Proficiency with the Microsoft Office ...
6 days ago
  • Government of South Australia
  • Adelaide
... applications for a Customer Service Officer to join Shared Services SA Business Systems ... Tenders & Contracts. The Customer Service Officer reports to the Team Leader ... : - ASO3 Customer Service Officer Role Statement- Business Systems Service Desk V2.pdf ...
2 days ago