Description:
PERSOLKELLY is one of Australia's largest and longest serving recruitment providers.
PERSOLKELLY brings together the legacy and experience of four organisations that shaped the staffing landscape over the past century: Kelly Services, who pioneered the modern temporary help industry in 1946; SKILLED, who crafted the staffing industry in Australia in 1964; Programmed, the leading provider of operations and maintenance services across Australia and New Zealand; and PERSOLKELLY, the largest workforce solutions provider in APAC.
Our client is a global logistics services provider. They are seeking a Logistics & Warehouse Manager who can supervise all aspects of the warehouse operation and be the key contact person for the customer.
About the role:
This role will be responsible for managing the daily admin and the warehouse teams to achieve their PKIs.
- Build and maintain strong customer relationships, ensuring great service.
- Report on KPIs daily, weekly, and monthly.
- Oversee warehouse optimization.
- Keep customers updated on operational progress.
- Assist admin and operations teams with handling customer claims and inquiries.
- Monitor inbound and outbound operations.
- Communicate with forwarders about import/export activities.
- Ensure high standards for safety, equipment reliability, workflow, and cleanliness, along with compliance.
- Prepare and review monthly management reports, including profit and loss.
- Manage subcontractors and negotiate terms as needed.
Skills and Experience:
We are looking for a candidate who demonstrates the following:
- Relevant experience in warehousing and transport/logistics.
- Strong customer-focused mindset, delivering top-level service.
- Experience in warehousing and/or transport/logistics with a solid understanding of the supply chain process.
- Skilled in handling customer issues and conflict resolution, with the ability to resolve escalated problems quickly.
- Strong administrative, organizational, and communication skills.
- Proficient in Microsoft Office.
- Essential experience in people management.
HOW TO APPLY
You must have the right to live and work in Australia to apply for this role. Click "APPLY NOW" to register for this role. Please note that due to the high volume of applicants, only shortlisted candidates will be contacted.
You will be provided with a supportive environment and infrastructure to allow you to thrive, yet the flexibility to allow you to make your mark in the firm. You will also be rewarded with a competitive salary dependent upon experience and on- going commitment to professional development and advancement. Only applicants shortlisted for an interview will be contacted.
Who are we
At PERSOLKELLY, our passion is - and always has been - putting you first.
We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.
We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.
We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.
So it's over to you. If you would like to join our team, please APPLY now.
To learn more about working with PERSOLKELLY, we encourage you to visit our website.
Follow our LinkedIn page at linkedin.com/company/persolkelly for the latest updates and insights.