Description:
About the business and the role
Founded in 2011 with a vision of providing high-performing customer-centric services in Retail Security, Security services, Cleaning and Maintenance management.
We are now everywhere, in every state and territory around the country, highly capable of providing industry-specific, efficient and productive solutions, that deliver real benefits. Our approach is to always understand the environment we need to operate in, that’s why we have trained professionals operating within each state, who can combine their skills with their local knowledge, to provide innovative solutions catered to a customer’s specific needs.
Job tasks and responsibilities
Reporting into the Client Delivery Manager, the Security Officer is responsible for maintaining a safe and secure environment for customers & patrons of the shopping center and the retail stores. The successful candidate will have the flexibility to work on a rotating roster previous shopping center experience is highly desirable.
Skills and experience
To Be Successful for this role; you will possess the following;
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Current VIC Security License
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Current National Police Check
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Current First Aid Certificate
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Proven experience in Shopping Centers and Customer Service industries.
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Excellent presentation and grooming standards
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A Positive and Proactive Approach
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Passion for delivering professional and efficient customer service
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Evening & weekend availability are essential
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Strong written communication skills, including incident report writing.
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Ability to multi task and work autonomously in high paced team environment
Key Responsibilities
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High Attention to details
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Unlock and Lockup the Premises
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Access Control and systems
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Monitoring of computerized Alarms including BMS and fire panel where required and CCTV
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Foot Patrols in and around the center
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Skills in Incident Reporting and Emergency Response
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Customer Service and support including promotion of the center's activities and car Park Management
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Community liaison and relationship building with the local community and Service Providers who visit the center
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Supervision of facilities work outside management core hours where required.
Job benefits and perks
M.A. Security Group has a very generous remuneration package, well above the industry standard. Constant training and development programs are in place to assist employees in bringing out the best in themselves.
Location:
The position is located in Traralgon with an immediate start.
VIC License No: 820-886-70S