Description:
DescriptionJoin Right at Home Ballina – Empowering Independence with Compassionate Care
Right at Home Ballina is a dedicated Home care provider of diverse care services, helping individuals maintain their independence in the comfort of their own homes. With a globally recognised and person-centred approach, we prioritise client satisfaction through genuine care and a deep passion for what we do.
We are currently seeking an experienced Home Care Coordinator to join our team. The ideal candidate is committed to best practices, communicates effectively with individuals from all backgrounds, and approaches every situation with care and compassion. If you are a self-motivated professional with a positive attitude who thrives on challenges, we would love to hear from you!
Role Details:
- Position: Home Care Coordinator
- Location: West Ballina, NSW (Onsite)
- Hours: Full-time, Monday to Friday, 8:30 AM – 4:30 PM
- Reporting to: Care Manager
- Remuneration: Competitive base salary + Superannuation
- Travel Requirement: Covering Northern Rivers Region
Key Responsibilities:
- Conduct client care assessments and oversee ongoing care planning
- Maintain client compliance and manage a caseload of clients
- Coordinate and deliver personalised care aligned with client needs, care plans, and allocated budgets
- Perform general administrative tasks related to the role
Skills and Experience:
- Relevant qualifications (Cert IV or Diploma in Nursing highly regarded)
- Experience in aged care, NDIS, or mental health case management (preferred)
- Knowledge of My Aged Care, Home Care Packages, and NDIS frameworks
- Proven experience in assessing and planning community-based care
- Proficiency in Microsoft Office 365, SharePoint, Outlook, and rostering software
- Excellent verbal and written communication skills with strong customer service abilities
- Ability to handle incoming calls professionally and courteously
- Strong organisational, problem-solving, and decision-making skills
- Collaborative team player with a proactive attitude
- Ability to build strong relationships with external organisations for client referrals
- Commitment to confidentiality and privacy in line with company policies
Why Join Us?
- Make a meaningful impact in your local community
- Work with a friendly and supportive team passionate about the industry
- Company-provided laptop
- Employee rewards and retail discount program
- Competitive remuneration package
- Career progression and professional development opportunities as we continue to grow
How to Apply:
We review applications on a rolling basis and may schedule interviews before the job posting closes. To maximise your opportunity, we encourage you to submit your application as soon as possible. Shortlisted applicants will be contacted for the next steps.
Be a part of a team that makes a difference every day – apply today!