Description:
Key Responsibilities:
Daily operations, including reservations, check-ins, and check-outs, refreshing booking system (RMS and OTAs) to access live dynamic pricing and maximising motel’s revenue, profit, Average Daily Rate (ADR) and occupancy levels
Manage and supervise housekeeping
Ensure guest satisfaction by providing exceptional friendly customer service, handling guest enquiries, complaints, and special requests professionally
Maintain accurate financial records, including daily reports and OTA reconciliations
Conduct inspections of all rooms at check out and again after cleaning to ensure rooms and facilities meet quality standards
Strip rooms on check out, and put fresh linen in rooms for housekeepers
Perform handyman / maintenance as required
Job Types: Full-time, Temp to perm, Contract
Contract length: 12 months
Pay: $55,000.00 – $75,000.00 per year
Benefits:
- Housing provided
Supplementary Pay:
- Performance bonus
Work Authorisation:
- Australia (Preferred)
Work Location: In person