Where

Administration Assistant/Customer Service - Forster

JR Richards and Sons
Port Macquarie Full-day Full-time

Description:

The Company

JR Richards & Sons are an Australian family-owned and operated resource recovery company contracting to over thirty local Councils across large regional areas of NSW and in northern Victoria. The Company employs over 550 people with a fleet in excess of 350 heavy vehicles in operation. We are at the forefront of the industry with purpose-built recovery facilities diverting over 100,000 tonnes annually of kerbside and commercial organics and recyclables from landfill. We strive for a diverse, innovative, collaborative and high-performance culture with a dynamic attitude valuing our people, their safety, and the environment.

At JR Richards & Sons we take pride in providing equal opportunity and do not discriminate against race, age, national or ethnic origin, gender or marital status, religion, or sexual orientation.

About the role

An exciting opportunity for an administration professional with strong customer service skills to join our busy Administration team. We are looking for a proactive and detail-oriented person to join our team in the Forster Office. In this role, you will support and become an integral part of our well-established team, comprised of top performers dedicated to consistently delivering exceptional customer experiences.

Job responsibilities will include, but not limited to:

  • Customer service

  • Data entry across multiple platforms

  • Answer phone inquiries

  • Monitor and respond to emailed correspondence

  • Investigate and resolve customer queries

  • General administration duties

About you

  • Administration experience

  • Strong customer service and communication skills

  • Good attention to detail whilst working in a fast-paced environment

  • Accurate data entry skills

  • Good time management and the ability to meet strict deadlines

  • The ability to prioritize workload and multitask as required

  • The ability to work autonomously and as part of a larger team

  • A good understanding of Microsoft Office including Outlook, Excel, Word

  • The ability to learn new programs and work across multiple computer databases

Benefits

  • The stability of a growing, family owned and operated business.

  • Competitive hourly rate.

  • Monday to Friday, no weekends required

  • A safe, professional, and inclusive work environment

  • Working in an environment which promotes work life balance

If you are interested in joining a supportive and inclusive team where your experience is valued and respected, and thrive in a fast-paced operations environment , we’d love to hear from you! Apply today.

To apply

Click "Quick Apply" or email your resume to recruit@jrrichards.com.au

For a confidential discussion regarding this opportunity please contact Deb Ragen – Internal Recruiter on (02) 6539 7046.

31 Mar 2025;   from: uworkin.com

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