Description:
About ATSICHS Brisbane
ATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We pride ourselves on providing health and human services, our way – supporting our people and community in our commitment to create a flourishing future and lasting legacy for them and their families.
ATSICHS Brisbane is a member of the Institute for Urban Indigenous Health (IUIH).
See more at our website - www.atsichsbrisbane.org.au
Please note that it is a genuine requirement that this position be filled by an Aboriginal or Torres Strait Islander person in accordance with s25 of the Anti-discrimination Act 1991 (Qld)
About the Role
As a first point of contact the Dental Laboratory Admin is required to ensure the patient flow is conducted with minimal interruptions by effectively using time management skills, informative communication skills while observing the overall demeanour of the patients in waiting.
Duties
- Actively contribute to the implementation of the Dental Services Model of Care with particular emphasis on the role of the Dental Laboratory Admin.
- Commencement of Patient arrival and contact.
- Completion of Patient exit.
- Effectively prioritise attending to phone calls and messages while performing laboratory administrative duties.
- Effectively manage appointments.
- Contribute to the success of the patient flow.
- Commit to a high level of quality management for ATSICHS through use of LogiQC quality management systems.
- Ensure the handling of patient correspondence is in accordance with ATSICHS Privacy Policy and Procedures.
- Ensure appropriate handling of referrals.
- Contribute towards ensuring the Dental Service Billing function is in accordance with the ATSICHS Policies and Procedures.
- Commit to ongoing CQI & Clinical Governance with annual reviews into the efficiency of the service provision.
Culture
Enjoy working in an organisation that makes a difference in the community. Join our friendly and supportive Dental team that will help you grow personally and professionally.
Benefits
- Base Salary $62,297 per annum pro rata.
- 11.5% Super + Not for Profit Salary Packaging (Increases your take home pay).
- Permanent Part Time position.
- Contribute to making a difference in indigenous oral health.
COVID-19 Requirements
- Immunisation history showing you have received two doses of a COVID -19 vaccine is encouraged.
Required
- Certificate III Administration.
- Previous experience working in a Dental Services or Medical administration role.
- Previous experience working with culturally diverse people.
- Demonstrated ability to meet targets and performance outcomes.
- An ability to communicate sensitively and effectively with Aboriginal and Torres Strait Islander People.
- Sound knowledge of Microsoft Suite Applications.
- Sound knowledge of Dental Laboratory Administration processes e.g. Referral, booking patients, scanning confidential records.
- Working with Children’s Card (Blue Card) or be eligible to apply.
- Please note that it is a genuine requirement that this position be filled by an Aboriginal or Torres Strait Islander person in accordance with s25 of the Anti-discrimination Act 1991 (Qld).
Preferred
- Previous experience working with Mmex.
- Previous experience with Dental Management Software e.g. Exact.
How to apply
If this sounds like you, please submit your application by following the links on the recruitment page. Applications will be assessed with interviews being conducted as they are received so do not delay in applying.
Only successful applicants will be contacted.