Description:
We are currently searching for a full-time Marketing Specialist and Sales Assistant to join our team at Titley’s Department Store and Titley’s Footwear. As a Marketing Specialist you will be required to advertise our products via social media and other marketing techniques and maintain two websites to a high standard. As a Sales Assistant you will be responsible for supporting our sales teams in our Gill Street stores, inventory management, fulfilling online orders, contributing to achieving sales targets & overall business objectives, and providing exceptional customer service. Our stores trade 7 days a week so you must be available to work every third weekend on a rotating roster. This position will be based in Charters Towers, QLD.
Hours:
- Monday - Friday: 8:35am - 5:10pm
- Saturday: 8:45am - 1:10pm
- Sunday: 9:45am - 1:10pm
(Every third weekend)
Key responsibilities & competencies:
As a marketing specialist you will be responsible for:
- Maintaining two websites to a high standard
- Product uploading and management
- Designing graphics for in store and online
- Content creation and social media maintenance (i.e. assessing current trends, product photography, corresponding with customers inquiries, utilising different marketing techniques and platforms, etc.)
- Creating online sales
- Achieving online sales targets
As a sales assistant you will be responsible for:
- Assisting with inventory management
- Cash handling and processing payments and returns
- Sales support, up-selling or cross-selling products to customers
- Stocking, merchandising and maintaining the stores overall cleanliness and organisation
- Assisting in training new employees, and supporting other departments or team members as necessary
- Providing excellent customer service by greeting customers, assisting them in finding products, answering questions about merchandise, & handling any complaints or issues they may have.
Relevant experience & skills:
- A willingness to learn
- A dedication to accuracy
- Experience with inventory control processes
- Professional & maintains a positive reputation
- Strong customer service experience is crucial for this role
- Excellent time management, organisational & technical skills
- Strong communication skills, both verbal & written, with the ability to effectively communicate with staff, customers & higher management
- Experience working collaboratively with a team in a fast-paced environment & in roles related to merchandising, inventory management, or visual display
- Experience in marketing preferred but not required
What we offer:
We are a growing company that is continually innovating to meet our customer's requirements. We can offer a professional working environment with a great working culture. Other benefits include:
- Flexible rosters
- Career training & development
- Opportunity to grow within our company
- 30% staff discount across all stores in Charters Towers, QLD and Mackay, QLD
Application packs to be collected from Sandra at Titley's Department Store or Mary at Titley's Footwear or email tdsmanager@titleys.com.au