Description:
Parts Advisor
Your New Opportunity:
A fantastic full time, permanent role has come up for a Parts Advisor to join our On Highway team. You'll be based in our Wacol Branch, where you'll support and advise internal and external stakeholders on parts across our diverse range of premium brands to minimise downtime and maximise productivity.
In this role you will:
- Provide parts interpreting services & support to Wacol Branch Activities
- Increase and maximise all parts sales, involving proactive communication with our client base.
- Assist to provide a regular flow of inventory, ensuring adequate & appropriate supply , and that guidelines are met.
- Make phone contact with client base when requested to increase business and promote new products & improvements.
- Build strong relationships with customers to ensure ongoing business and the use of genuine parts.
- Monitor and keep informed of latest product developments and updates, using these to maximum advantage.
- Model safe working behaviour in line with Penske's values of Ownership, Passion, Teamwork, Integrity and Care
Your New Opportunity:
Due to an internal movement, a fantastic full time, permanent role has come up for a Parts Interpreter to join our Parts team. You'll be based in our Wacol Branch , where you'll support and advise internal and external stakeholders on parts across our diverse range of premium brands to minimise downtime and maximise productivity.
In this role you will:
- Provide parts interpreting services & support to Wacol Branch Activities.
- Increase and maximise all parts sales, involving proactive communication with our client base.
- Assist to provide a regular flow of inventory, ensuring adequate & appropriate supply , and that guidelines are met.
- Make phone contact with client base when requested to increase business and promote new products & improvements .
- Build strong relationships with customers to ensure ongoing business and the use of genuine parts.
- Monitor and keep informed of latest product developments and updates, using these to maximum advantage.
- Model safe working behaviour in line with Penske's values of Ownership, Passion, Teamwork, Integrity and Care.
About you:
- Have completed or in process of completing certificate in Parts Interpreting (desirable), or equivalent industry training/experience
- Minimum of 2 years ' experience in a parts interpreting, or related industry role
- Sound knowledge of mtu, Detroit Diesel, Allison and other associated products ideal - but we'll teach you all you need to know.
- Basic knowledge of the principles of operation of internal combustion engines (essential) and automatic transmissions (preferred)
- Enjoy and have passion for providing service advice and solutions , delivering excellent customer service
- Strong communication skills , written and verbal, with a knack for building personal connections
- Thorough attention to detail with the ability to work unsupervised in a fast-paced environment
About Us:
Penske Australia is the go-to destination for diesel and gas engines, power systems & heavy vehicles. With iconic brans like Western Star, MAN, Dennis Eagle, mtu, Detroit and Allison, you know you're in good hands. With on- and off-highway markets across the nation, you'll be joining a 50,000 strong team working to provide the best service in Automotive & Truck Dealerships, Motor Racing, Truck Leasing and Logistics Management. Why don't you power up with Penske and take the next step in your career?
Why join Penske?
At Penske, we know it is our people at the heart of our success and we want to make sure you have everything you need to do a great job. That is why as well as a great work environment and state of the art facilities, we offer the following benefits:
- Generous remuneration package
- Penske perks: save $1000s with access to discounts from your favourite retailers
- Accredited Training & Development programs
- A business commitment to providing the highest levels of safety, technical and leadership training
- Reward and recognition programs
- Employee Referral Program - generous employee referral fees!
- Employee Assistance Program
- Family friendly benefits including paid parental leave.
Be ambitious. We are.
Apply Now!
We value and embrace diversity, equity and inclusion in everything we do!
If you're passionate about working for us, we encourage you to apply even if you don't meet all the selection criteria. We also encourage applications from those who are Aboriginal and/or Torres Strait Islander, Veterans, with Disability, and those who are culturally and linguistically diverse.
Require reasonable adjustments to the recruitment process? Please let us know.