Where

Service Support Officer

Lady Gowrie Tasmania
Hobart Full-day Full-time

Description:

Are you looking for your next opportunity?

Look no further – Lady Gowrie Tasmania is looking for a passionate & self-motivated Service Support Officer to be based in Hobart.

Lady Gowrie is a non-for-profit community-based organisation providing Education and Care to children from birth to 12 years of age.

The role –

  • Part Time
  • Central Location, close to public transport and North Hobart

What will you receive?

  • Salary Packaging (because who doesn’t want to pay less tax?)
  • 15% fee discount for your children to attend our services
  • Work in a supportive fun team environment

The role you’ll play –

  • Monitoring and answering phone calls which includes responding to queries or referring to the appropriate area
  • Supporting families with CCS and enrolment processes
  • Developing and sending out communication to families in collaboration with managers and
  • Providing help desk support to other Service Support Officers when proficient in the systems
  • Developing and refining processes and systems to increase efficiency while ensuring compliance
  • Processing of various payments for services and reconciling to the appropriate account
  • Developing and sending out of statements
  • Managing waitlists and identifying opportunities to fill vacancies in consultation with Managers
  • Processing of invoices

Skills and Experience –

  • Certificate III in Business or similar
  • Experienced in administration and accounts
  • Professional and friendly customer service skills
  • Excellent IT skills with the ability to learn new systems quickly and intermediate level of expertise with Outlook, Excel and Word and uses efficiently
  • A self-starter
  • Demonstrated professional written and verbal communication style
  • Able to manage competing priorities effectively and great organisational skills
  • A current Working with Vulnerable People Card (or ability to obtain)
  • Police Check (or ability to obtain)

If this sounds like the role for you, apply now with your Cover Letter and CV via the link.

Applications close 9am Monday 7 April 2025

To learn more about Lady Gowrie Tasmania visit https://gowrie-tas.com.au/

31 Mar 2025;   from: uworkin.com

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