Description:
- Secure a permanent, full-time role in a fast-growing industry
- Utilise your technical skills in 2D & 3D CAD
- Maintain exceptional customer service standards
ABOUT LASER 3D
Laser 3D is a national laser cutting, folding, and welding service provider that has been operating since 1992. With a focus on innovation and quality, Laser 3D have been able to provide cost effective laser cutting solutions to Australia's leading large and small businesses to streamline their production processes.
Laser3D is part of the Stratco group, a dynamic, national leader in the manufacture and marketing of building and home improvement products. With an outstanding record of continual growth, Stratco has manufacturing plants and Home Improvement Stores in all mainland states of Australia and several international locations.
THE OPPORTUNITY
We are seeking a professional and experienced Estimator with a strong customer service focus, to join our team at our new Gepps Cross site.
This full-time, permanent role involves the development and enhancement of 2D drawings and 3D models to support our quoting process, as well as liaising with customers to ensure seamless order flow and maintain high standards of customer service.
RESPONSIBILITIES
- Prepare quotes for laser cutting, engraving, folding, welding, and powder coating services
- Investigate and resolve customer enquiries and complaints, escalating where necessary
- Process customer orders via email
- Develop and maintain relationships with customer purchasing contacts
- Develop, update, and prepare 2D & 3D CAD drawings
- Collaborate with production staff to resolve special requirements and manufacturability issues
- Maintain customer drawing databases, ensuring proper version control
ABOUT YOU
- Strong communication and problem-solving skills with the ability to build lasting professional relationships
- Proficiency in 2D and 3D CAD software.
- SolidWorks (or similar) experience preferred
- Proven experience in a similar Estimators role
- Familiarity with sheet metal products will be advantageous
- Ability to work collaboratively with production teams and customers
- Excellent organisational skills, with a focus on detail and accuracy
- Willingness to enhance the customer experience by working with enthusiasm, energy, and pace
- Whilst experience is great, it'll be your passion, reliable attitude and personality that sets you apart!
REWARDS & BENEFITS
Health & Wellbeing Initiatives | Traineeship & Apprentice Program | Career Development Opportunities | Paid Parental Leave | Employee Referral Incentive | Stratco Team Member Discount Card | Private Health Corporate Discount | Flu Vaccinations | Employee Assistance Programme
OUR EVP
At Stratco, manufacturing is our foundation, but our people are our future. We empower our team to grow and succeed, within an inclusive and collaborative environment, where every individual matters, and innovation thrives. We are committed to offering fulfilling and rewarding career paths, ongoing learning and development, and recognition for outstanding service. Join us and build the future you’ve always envisaged, while redefining outdoor living and improving the lifestyles of our customers.
At Stratco, Safety is paramount, and we take every measure to ensure our team members ‘Return Home Safe’.
APPLICATION PROCESS
If you're a motivated professional looking to join a dynamic team, we'd love to hear from you! Should you be successful in progressing to the next stage of the recruitment process you will be invited for an interview to discuss the role in more detail.
To see more information about Stratco & our careers please visit - stratco.com.au/careers