Where

Claims Technical Specialist

NTI Ltd
Adelaide Full-day Full-time

Description:

The opportunity:

Reporting to the Technical Claims Manager, you will work within a small team of Claims Technical Leads and Specialists from across Australia to implement a proactive claims management process that clearly differentiates NTI from its competitors in terms of technical expertise, service delivery and claims management. In this role, you will be responsible for managing relationships with key clients in our SA/NT portfolio, as well as building new client relationships with brokers. You will develop tailored claims service offerings for key clients, and report on their claims trends.

Key responsibilities:

  • Provide expert management of a complex liability claims portfolio
  • Share your technical claims expertise to benefit internal and external customers
  • Develop, build and maintain relationships with key broker partners in the region
  • Partner with senior leaders to drive full engagement with NTI’s values, with a focus on the pursuit of excellence in the delivery of claims services
  • Create and execute analysis and reporting on claims activity and trends
  • Contribute to innovative solutions to maintain service differentiation

Are you the Claims Technical Lead we are looking for?

As a Technical Lead, you will be able to confidently develop key client relationships and sell our claims value proposition with ease. You will have exceptional communication, relationship management and stakeholder management skills. Ideally, you will also have a minimum of five years’ experience in a similar technical claims role in the commercial heavy motor insurance industry, as well as relevant ANZIIF qualifications. At a minimum, you have a technical mindset and a solid understanding of policy wordings.

As a highly motivated and proactive problem solver, you will have excellent time management skills and are not afraid to deep dive into the detail. You are resilient, approachable and have a passion for initiating improvements to process and efficiency.

What to expect when you’re a part of the NTI family:

NTI is a market leader in the specialist insurance industry, boasting over 50 years’ experience, and backed by two of Australia’s largest insurers (CGU and Vero). We are committed to being a Best Employer of the Best People and as such, we offer:

  • A real and tangible commitment to your development and ongoing study
  • Competitive annual incentive program of up to 20%
  • Generous discounts on a large range of personal insurance products
  • Access to discounts on over 350 retailers across Australia
  • Paid parental leave and the ability to apply for flexible working arrangements + more!

At NTI, we’re committed to providing an environment where our team members feel comfortable to be themselves and valued for their unique perspectives and contributions.

Ready to apply? We can’t wait to read your application!

Our application process is tailored to each role based on the unique requirements. You may be required to complete phone, face to face or video interviews and psychometric testing as part of the application process.

31 Mar 2025;   from: uworkin.com

Similar jobs

  • Allianz HU
  • Adelaide
... : 68698 Position Cluster: Non-Executive CLAIMS SPECIALIST – PERSONAL INJURY – ADELAIDE, SA At ... Demonstrated Technical Excellence in all aspects of managing CTP claims Previous CTP Claims ...
18 days ago
  • Allianz
  • Adelaide
... seeking to recruit an experienced Claims Specialist at an exciting time of ... enhancing claims processes and customer satisfaction. About you Demonstrated Technical Excellence ... in all aspects of managing CTP claims Previous CTP Claims ...
18 days ago
  • Gallagher Bassett
  • Adelaide
... Role The Return to Work Specialist is responsible for the delivery ... . Demonstrated strategic claims management of high risk claims. Strong technical/PC skills, customer ...
8 days ago
  • Employers Mutual Management Pty
  • Adelaide
Description: EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey . We continue to experience ongoing growth and ...
18 days ago