Description:
Job Description
We are seeking an experienced Network Engineer to join our team. In this role, you will be responsible for maintaining network performance, troubleshooting incidents, and ensuring resolution within SLAs. You will provide technical support for a variety of network infrastructure including routers, switches, firewalls, Wireless control systems, Cisco ISE, and Cisco Data center environments.
Key Responsibilities
- Maintain network performance and troubleshoot incidents to ensure resolution within SLAs
- Provide technical support for routers, switches, firewalls, Wireless control, Cisco ISE, and Cisco Data center
- Maintain detailed technical documentation and ensure compliance with industry standards and regulatory requirements
- Collaborate with stakeholders (Solution Architects, Pre-Sales teams, senior management) to design and implement cost-effective, high-performance network solutions
- Diagnose and troubleshoot network and infrastructure systems to maintain 24x7 uptime with minimal downtime
- Provide technical and escalated support, particularly for security, routing, and switching incidents
- Deploy and manage wireless networks to ensure optimal coverage, security, and performance
Requirements
- Strong knowledge of security concepts, procedures, and policies
- Experience in the provision, support, maintenance, and administration of firewall devices (Fortinet and Firepower experience preferred)
- Understanding of advanced firewall technologies and threat protection
- Thorough understanding of common routing, switching, and wireless protocols, including practical use and troubleshooting
Skills/Experience Required
- 3+ years of experience implementing and administering complex network and security infrastructure
- Extended knowledge of computer hardware, software, and network troubleshooting
- Valid CCNA/CCNP and NSE4 certifications (essential)
- Understanding of ITIL processes and experience with ServiceNow (beneficial)
- Ability to multitask and prioritize effectively
Why NEC?
At NEC Australia, we’re more than a technology company—we’re a team of innovators shaping the future. With over 50 years in Australia, we bring together the best technology and the smartest people to drive excellence. We work across industries, helping businesses thrive and creating a safer, smarter society.
NEC Australia is an exciting period of growth with numerous new projects for our high-profile customers. This is a unique opportunity to join us as we’re looking forward to a bright future for our organisation.
What’s In It for You?
We value our growing number people and offer a fantastic workplace culture, career growth opportunities, and industry-leading benefits, including:
✅ Flexible working arrangements
✅ Bonus & wellness days (after 6 months)
✅ 14 weeks paid parental leave
✅ Up to 4 paid volunteer days per year
✅ Discounts on health insurance, travel, entertainment & more
✅ Salary sacrificing options (car leasing, super, etc.)
✅ Employee Assistance Program – free, confidential support for you & your family
Join Us & Make an Impact!
At NEC, we embrace diversity, equality, and inclusion. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, and individuals from culturally diverse backgrounds.
Ready to take your career to the next level? Apply now and let’s build something amazing together