Description:
Job Description
Are you a passionate individual with excellent customer service skills? Do you enjoy working in a fast-paced environment? If so, Europcar has an exciting opportunity for you!
We are currently seeking a motivated and customer-oriented Vehicle Service Agent to join our Melbourne City team on a full time b asis.
Some of the key responsibilities include:
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Ensuring that a high standard of customer satisfaction is achieved
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Cleaning vehicles
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Checking the vehicles for road-worthiness and ensuring appropriate fluid levels and tyre pressure is consistently maintained
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Checking for any chips on the windscreens and checking for any panel damage or any other general wear and tear on the vehicle
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Refuelling company vehicles as required
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Driving vehicles between locations
To be considered, you should possess:
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Previous experience in customer service, retail or sales
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Strong communication skills and ability to interact with customers
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Computer literacy skills required
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The ability to work alone and as part of a team
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Flexibility to work on a rotating shift roster - 7 day shift work including weekends and public holidays
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Valid Australian driver's licence with a clean driving record
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Current and ongoing Australian work rights
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A positive can do attitude!
In return, the successful candidate will receive:
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A competitive hourly rate + shift loadings + generous incentive scheme
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Ongoing training and development
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Employee Referral Program - earn $$ when you successfully refer a candidate
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Company uniform provided
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Generous employee discounts including discounted car rental for staff, family and friends, pet insurance, Accor and more!
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Access to an international brand with opportunities to work nationally and globally
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Access to Employee Assistance Program and Calm App - the #1 app for mental fitness
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Great culture, working with an energetic, supportive and high performing team
Europcar Mobility Group
Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together.
We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.
Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning.
Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.
More info at: www.europcar-mobility-group.com